Fleur by DK

Fleur by DK

Fleur by DK Floral Design is a Merivale florist in Christchurch led by Florist of the Year winner Debra Kinnaird. The shop makes bespoke bouquets, wedding and funeral flowers, corporate designs, gifts and homewares using fresh seasonal blooms. Customers can order online for same-day delivery across Christchurch and Canterbury or visit the Merivale store for personalised service and creative arrangements.

2A/186 Papanui Road, Merivale, Christchurch 8014, NZ

Performance snapshot

How does Fleur by DK measure up?

8.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

5

Overall Score

Scored out of 10 across nine marketing areas

3.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Fleur by DK shows an overall digital health score of 5.0 out of 10, indicating mixed performance across channels. The strongest recent gains are in having a claimed Google listing with a visible phone number and an active open status, which helps customers find and contact the business. Primary opportunities focus on on-page SEO, local maps presence, and social or content signals.

Google Business Listing

Fleur by DK shows solid Google Business Listing health with a score of 8.0 out of 10, indicating strong presence and control. The most notable findings are an active claimed listing with a direct phone number and a website link, plus an accurate open-for-business status. The existing description is already performing well, supporting local relevance.

Google Maps Ranks

Fleur by DK shows a healthy overall presence in Google Maps with a health score of 4.8 out of 10. The top opportunities focus on strengthening local maps presence in the borough and continuing momentum across multiple suburbs. Strong rankings for several key local terms indicate solid brand visibility in Merivale, Northcote-Papanui and Strowan.

Citations & Social Media

This executive summary evaluates Fleur by DK's presence in citations and social profiles, noting a below-average health score and key strengths from completed achievements, with opportunities focused on building profiles on Instagram, TikTok, LinkedIn, Neighbourly and Yellow to improve visibility and trust.

Open Hours vs Demand

Fleur by DK's hours show clear alignment during midweek lunchtime and a Saturday afternoon slot, notably Thursday 11am-3pm and Saturday 2pm when local search demand is high. However, several popular windows are missed: Sunday early afternoon (2pm-4pm) and Saturday 3pm. Total weekly open hours are 48 with 41 high-demand hours missed, suggesting schedule tweaks could raise commercial return.

Fleur by DK

Fleur by DK has a 5-star average from 81 Google reviews, indicating very strong customer sentiment. Reviews repeatedly praise floral quality, creativity, and personalised service for weddings and everyday orders. Same-day delivery and faithful reproduction of online bouquets are highlighted. No recurring complaints appear in the review corpus, pointing to consistently high satisfaction among customers.

Reputation

Reputation & Ratings

73%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

95%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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