Specsavers Optometrists & Audiology Christchurch Riccarton Westfield
Specsavers Optometrists & Audiology - Christchurch Riccarton Westfield is an optometrist and hearing clinic in Westfield Riccarton Shopping Centre, Riccarton, Christchurch. The clinic offers comprehensive eye tests, contact lens assessments, OCT scans and children's eye care alongside audiology services including hearing tests and hearing aid fittings. Open seven days a week, staff are described as friendly and accommodating.
Performance snapshot
How does Specsavers Optometrists & Audiology Christchurch Riccarton Westfield measure up?
7.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
3.8
Overall Score
Scored out of 10 across nine marketing areas
2.8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Specsavers Optometrists & Audiology Christchurch Riccarton Westfield shows a below-average digital marketing health score. Overall health is 4.1 out of 10, indicating room for improvement. Key strengths include a claimed Google Business Listing, a website link on the listing, accurate opening hours, and full control of listing details. Strength in opening hours aligns with demand and supports customer access.
Google Business Listing
Specsavers Optometrists & Audiology Christchurch Riccarton Westfield shows an above-average health score of 6.9 out of 10, meaning solid overall presence with room to improve. The business has strong basics including a verified listing, a website link, an open-for-business status, and a visible phone number. Current strengths include a complete listing and good access for customers.
Google Maps Ranks
Specsavers Optometrists & Audiology Christchurch Riccarton Westfield shows a low overall Google Maps health score, with limited local visibility. The strongest results are for eye care and audiology-related searches in Riccarton, while overall borough presence remains minimal.
Citations & Social Media
The overall health is below average, indicating room for improvement in social presence and directory leverage. Key findings show strong Facebook presence but gaps on Instagram, TikTok, Neighbourly and GrabOne that, if addressed, could boost visibility and trust among local customers.
Open Hours vs Demand
Specsavers Optometrists & Audiology Christchurch Riccarton Westfield largely matches local demand around midweek daytime peaks but misses some Monday windows. Opening hours align strongly with several high-demand late-morning and lunchtime slots, and there are no low-demand open hours to suggest wasted time. However, several Monday slots are closed during demand windows, which could be reviewed for commercial gain.
Specsavers Optometrists & Audiology Christchurch Riccarton Westfield shows an overall health level of 4.5 from Google reviews, indicating generally positive customer sentiment. Reviews repeatedly praise friendly, accommodating and efficient staff and professional eye and hearing services. Key concerns centre on slow fulfilment or delivery of glasses and a few warranty or fit issues that have led to dissatisfied customers.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.5
average rating
Your overall rating as seen by potential customers
86%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Specsavers Optometrists & Audiology Christchurch Riccarton Westfield
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Specsavers Optometrists & Audiology Christchurch Riccarton Westfield
Specsavers Optometrists & Audiology - Christchurch Riccarton Westfield is located in Westfield Riccarton Shopping Centre in Riccarton, Christchurch. The clinic provides both optometry and audiology services to the local community and is open seven days a week.
Optometry services include comprehensive eye tests, contact lens assessments, OCT scans and specialist care for children. The audiology team offers hearing examinations and hearing aid fittings, allowing customers to address vision and hearing needs in one local setting.
Customers report consistently positive experiences with the clinic's staff, describing them as friendly, accommodating and helpful. Recent reviews highlight attentive service and a helpful team approach during appointments, suggesting a customer-focused experience from reception through to clinical care.
As a combined optometry and audiology practice in a major shopping centre, Specsavers Riccarton Westfield provides a convenient option for locals seeking routine eye and hearing care. The mix of equipment-based services such as OCT scans and routine hearing care, plus weekend opening hours, distinguishes the clinic as an accessible local provider.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.