Tholsie & Co. Christchurch

Tholsie & Co. Christchurch

Tholsie & Co. Christchurch is a florist based at The Crossing with a second location in Cashmere. Formerly Cashmere Gallery florist and trading for over 36 years, the shop offers fresh bouquets, dried arrangements, gift hampers, indoor plants and curated wines. Customers can order online with same-day delivery or choose local pickup.

12 Colombo Street, The Crossing, Christchurch 8022, NZ

Performance snapshot

How does Tholsie & Co. Christchurch measure up?

6.8

Reputation Score

Reviews, ratings, response rate, and business listing completeness

8.7

Overall Score

Scored out of 10 across nine marketing areas

7.6

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Tholsie & Co. Christchurch shows a strong digital health profile with a health score of 8.7 out of 10, indicating solid performance across key areas. The most notable findings include excellent domain health and a claimed Google Business Listing, which enhances credibility and discoverability. Opportunities lie in improving Google review response rate and opening hours alignment to better meet peak demand times.

Google Business Listing

The Google Business Listing for Tholsie & Co. Christchurch shows a very strong health score and solid listing basics. The listing has a verified status, a website link, a visible phone number and an open-for-business indicator, all contributing to easy customer access. The two standout findings are the claimed status and the strong health score, with room to improve listing description and photo count.

Google Maps Ranks

Tholsie & Co. Christchurch shows a very high health score in Google Maps search at 9.1/10, indicating strong local visibility. The business ranks well for key terms such as florist in cashmere and flower designer in cashmere, especially in the top positions. Opportunities exist to push into the top 10% of the borough by refining the Google Business Listing and sustaining the current keyword momentum.

Citations & Social Media

Tholsie & Co. Christchurch shows very high overall health (8.8/10), with strong social presence on Facebook and Instagram. The business excels in engagement and branding, and maintains a trusted online profile. Key opportunities lie in expanding to additional platforms such as TikTok, Yellow, LinkedIn, GrabOne, and Yellow Directory to improve discoverability among new audiences.

Open Hours vs Demand

Tholsie & Co. Christchurch's opening hours partially align with local demand: several Thursday midday slots and Saturday 1pm match strong demand, while multiple popular weekend afternoons are missed because the shop is closed. No low-demand open hours were identified, so there's no clear wasted time. Addressing a few Sunday and Saturday afternoon closures could capture higher foot traffic and same-day order demand.

Tholsie & Co. Christchurch

Overall health is very strong: an average rating of 4.9 from 58 reviews indicates highly positive customer sentiment. Reviews repeatedly praise prompt, friendly service; efficient communication; beautiful, well-made bouquets; and reliable delivery, including ease of online ordering for international senders. A small number of lower ratings exist but no clear, recurring complaints emerge from the review text.

Reputation

Reputation & Ratings

3%

response rate

How often you engage with customer feedback

4.9

average rating

Your overall rating as seen by potential customers

91%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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