The Mortgage Shop

The Mortgage Shop

The Mortgage Shop is a mortgage broker based in Lincoln. They arrange home lending and mortgage advice for local customers, and are noted in reviews for consistently high-quality, attentive service.

5/19 Gerald Street, Lincoln 7608, NZ

Performance snapshot

How does The Mortgage Shop measure up?

0.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

0.9

Overall Score

Scored out of 10 across nine marketing areas

1.6

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The Mortgage Shop shows a healthy digital presence with a 0.9 out of 10 health score, indicating significant room for improvement. The strongest confirmed asset is a well-structured Google Business Listing with an open-for-business status, a website link and a listed phone number. Instagram also holds a very high trust score, suggesting effective branding and audience interest.

Google Business Listing

The Mortgage Shop's Google Business Listing shows a mixed health with several basics already in place but a very low overall health score. Strengths include a valid listing title, open-for-business status, a website link, a phone number, and a full street address. The main opportunities lie in claiming the listing, expanding the description, adding photos, and including a logo to strengthen identity.

Google Maps Ranks

The Mortgage Shop shows a below-average health score of 3.9 out of 10 for Google Maps search visibility, indicating limited overall visibility. Top findings include solid local presence in the suburb, with the business ranking in the top 25% for its local area, and strong performance on core keywords like "mortgage broker in lincoln, christchurch, new zealand."

Citations & Social Media

The Mortgage Shop shows above-average health in Citations and Social Presence, with a 6.6 out of 10. Key strengths include outstanding Instagram and Facebook profiles and a well-recognised LinkedIn listing, indicating solid social credibility and reach. The main opportunity is expanding presence on TikTok, TikTok Directory, Neighbourly, Yellow Directory, and LinkedIn Company to diversify reach and trust signals.

Open Hours vs Demand

The Mortgage Shop shows very poor temporal alignment (health score 0.2/10). No city-level popularity data is available, so specific hours of strong alignment or missed opportunities cannot be determined. A simple next step is to audit local demand signals and trial modest evening or weekend opening, then track enquiries to see if extended hours generate commercially useful leads.

The Mortgage Shop

Overall sentiment is positive but limited by the lack of recent reviews: the overall health is constrained by no reviews within the last two years. Historical feedback highlights consistently high-quality, attentive service and an outstanding customer experience in the single 5-star review. There are no recurring complaints in the available corpus, but the dated sample means conclusions should be cautious.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

21%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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