Hoonhay Beauty Hub
Hoonhay Beauty Hub is a beauty salon in the Hoon Hay area of Christchurch offering lashes, brows, nails and spa treatments. The senior beautician has over 10 years' experience and the salon promotes affordable, high-quality services. Customers regularly mention strong results for eyelash extensions and gel nails, along with friendly staff and a relaxed local setting.
Performance snapshot
How does Hoonhay Beauty Hub measure up?
3.3
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.1
Overall Score
Scored out of 10 across nine marketing areas
5.8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Hoonhay Beauty Hub shows a below-average digital health score of 4.1 out of 10, indicating room for improvement across most areas. The strongest current traction is in listing basics and contact details, with verified ownership and a live website link. The most notable opportunities lie in growing Google ratings, review engagement, and search presence to stabilise future performance.
Google Business Listing
Hoonhay Beauty Hub's Google Business Listing shows a healthy profile with strong basics and room for visual and branding improvements. The overall health score is 5.8 out of 10, indicating above-average completeness. Key strengths include a claimed listing, visible phone number and website, and open-for-business status, offering reliable customer access.
Google Maps Ranks
The Hoonhay Beauty Hub shows strong performance in Google Maps, with an overall health score of 8.3 out of 10 indicating solid visibility. The borough-specific ranking is outstanding, placing in the top 10% for Hoon Hay, while aggregate scores show good progress beyond the bottom tier. Key strengths include top rankings for core services and popular beauty keywords.
Citations & Social Media
Hoonhay Beauty Hub shows an average health score with solid current assets on Facebook and Fresha, but gaps remain in TikTok and LinkedIn presence. The strongest completed assets are a very high-trust Facebook profile and an updatable Fresha listing, which support local credibility and booking reach.
Open Hours vs Demand
Hoonhay Beauty Hub's opening hours align strongly with local demand overall, with 62 weekly peak hours open and no low-demand open hours. Peak matches include weekday mid-afternoons and early weekend afternoons. However, there are missed late-afternoon and evening opportunities on Thursday, Wednesday and Saturday when local searches remain high while the salon is closed. Consider opening later on key weekday evenings and extending Saturday hours to capture bookings.
Hoonhay Beauty Hub shows mixed customer sentiment with an average review score of 3.4, indicating an unstable reputation. Positive themes include consistent praise for eyelash extensions, gel nails and friendly staff, while repeated complaints focus on missed appointments, long waits and poor communication. These operational issues are undermining otherwise strong service quality in treatments.
Reputation
Reputation & Ratings
20%
response rate
How often you engage with customer feedback
3.4
average rating
Your overall rating as seen by potential customers
31%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Hoonhay Beauty Hub
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Hoonhay Beauty Hub
Hoonhay Beauty Hub is a beauty salon located in Hoon Hay, Christchurch. It offers a range of salon services including eyelash extensions, brow work, gel nails, pedicures and spa treatments. The owner notes a senior beautician with over 10 years' experience.
The salon's services as described include lashes, brows, nails and general spa treatments; one review also mentions hair treatment. Pricing is presented as affordable while aiming for quality, and the team takes bookings for appointments and model work for certain services.
Customers commonly praise the quality of eyelash extensions and gel nails, noting friendly and personable staff and results that meet expectations. Several reviews highlight polite service, good outcomes for lashes and nails, and value for money. At the same time some customers report issues with punctuality, missed or rescheduled appointments, long waits and communication problems. A few mentions relate to discomfort during lash application and concern about how those issues were handled.
Overall Hoonhay Beauty Hub is presented as a local Christchurch beauty salon focused on lashes, nails and spa services with an experienced lead technician and an affordable pricing approach. Customer feedback suggests consistent strengths in lash and nail results alongside operational areas such as scheduling and communication that some clients have flagged.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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