Bellbird Hearing

Bellbird Hearing

Bellbird Hearing is an independent audiology clinic with a Christchurch clinic in Ilam and a second clinic in Timaru. The clinic offers comprehensive hearing assessments, access to a wide range of hearing aids from leading global brands, ear cleaning and wax removal, and tinnitus assessment. Reviews highlight friendly, efficient and personable care with straightforward, affordable service.

240 Ilam Road, Ilam, Christchurch 8041, NZ

Performance snapshot

How does Bellbird Hearing measure up?

10

Reputation Score

Reviews, ratings, response rate, and business listing completeness

8.3

Overall Score

Scored out of 10 across nine marketing areas

6.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Bellbird Hearing shows a healthy digital profile with an 8.3/10 health score. Strengths include a claimed Google Business Listing, a live website link, and accurate Open-for-Business status, which support easy discovery and reliable information for customers. Key opportunity areas focus on social presence, on-page SEO, and precise meta description length to improve click-through and local visibility.

Google Business Listing

Bellbird Hearing shows a very high health score and a solid Google Business Listing setup, with control over listing details and clear contact info. The most notable findings are that the listing is claimed, includes a working website link, a visible phone number, and accurate open-for-business status, which supports easy access for local customers.

Google Maps Ranks

Bellbird Hearing shows a healthy overall health score on Google Maps at 8.1 out of 10, indicating strong visibility. The top findings reveal strong aggregate visibility and excellent local performance, with the suburb- and borough-level results in the top quartile. Focus remains on keeping the listing presence consistent to approach the top 10% locally.

Citations & Social Media

Bellbird Hearing shows an above-average health score with room for growing social presence. Key achievements include a strong Facebook profile and an accurate Neighbourly listing, which support trust and reach. The main opportunities focus on expanding profiles (Instagram, TikTok, LinkedIn, GrabOne) and ensuring Neighbourly visibility to broaden local discovery and credibility.

Open Hours vs Demand

Bellbird Hearing's opening hours align well with weekday mid-morning and lunchtime demand, notably Tuesday 10-11am and Wednesday 11am-12pm and Friday 12pm. Several high-demand weekend slots are missed: Saturday 11am-2pm and Sunday 11am when the clinic is closed. No low-demand open hours were identified. Consider adding limited weekend lunchtime coverage or a late Saturday morning shift to capture missed appointments efficiently.

Bellbird Hearing

Bellbird Hearing shows a very positive health signal from Google reviews, with an average rating of 5 from 348 reviews. Customers consistently praise friendly, welcoming and professional staff, efficient and stress-free appointments, and clear, affordable care. The most important findings are the recurring themes of personable service and reliable clinical thoroughness, which drive strong customer recommendation.

Reputation

Reputation & Ratings

100%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

98%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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