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Bellbird Hearing

Audiologist · Ilam, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

Bellbird Hearing

Audiologist · Ilam, Christchurch

Where you stand#6of 55 audiology businesses
Overall health9.1/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Bellbird Hearing is an independent audiology clinic with a Christchurch clinic in Ilam and a second clinic in Timaru. The clinic offers comprehensive hearing assessments, access to a wide range of hearing aids from leading global brands, ear cleaning and wax removal, and tinnitus assessment. Reviews highlight friendly, efficient and personable care with straightforward, affordable service.

Bellbird Hearing is an independent audiology practice based in Ilam, Christchurch, with a second clinic in Timaru. The clinic provides personalised hearing care with a focus on understanding each client's hearing needs through comprehensive assessments.

Services include full hearing tests, access to the latest hearing aid technology from a variety of global manufacturers, ear cleaning and gentle wax removal performed by trained staff, and tinnitus assessment to help identify underlying causes of ringing in the ears. The clinic states it aims to offer unbiased, expert advice tailored to individual lifestyles and budgets.

Customers commonly report friendly, efficient and personable interactions, noting appointments are often quick, painless and stress-free. Several reviews mention clear, supportive consultation experiences from reception through to the clinician and describe the care as affordable. These themes suggest a client experience centred on practicality, comfort and straightforward communication.

Locally, Bellbird Hearing positions itself as an accessible option for people seeking audiology services in Christchurch and Timaru, combining clinic-based testing with a wide choice of hearing aid options. The clinic's practical services and commonly reported friendly, efficient care are likely to appeal to clients looking for reliable, personalised hearing support.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Bellbird Hearing shows a very high health score and a solid Google Business Listing setup, with control over listing details and clear contact info. The most notable findings are that the listing is claimed, includes a working website link, a visible phone number, and accurate open-for-business status, which supports easy access for local customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Where we can help

Nothing to sort here. You are first of 55 Christchurch audiology businesses.
11 checks on your Google listing. You're seeing 3 of them.
10.0Strong
9:41
Tiles © Esri
Bellbird Hearing✓✓
5.0 ★★★★★ (348)
Audiologist · Ilam
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Our mission is simple: to offer unbiased, expert advice and the highest quality in personalised hearing care to help you reconnect with the world around you and the sounds you love. Our services include: - Comprehensive hearing tests: Understanding your unique hearing needs with comprehensive assessments. - Latest in hearing aid tech: As an independent audiology clinic, we can access the widest range of hearing aids from the leading global brands, tailored to your lifestyle and budget. - Ear Cleaning & Wax Removal: Safe, gentle and effective ear cleaning performed by trained professionals. - Tinnitus assessment: Identify the underlying causes of ringing in your ears. Call us for exceptional hearing care tailored to your specific needs.

Google listingChristchurch audiology · 55 businesses
You are #1 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Bellbird Hearing shows a very high health score for Google reviews, indicating strong customer satisfaction and engagement. The business sits in the top decile for rating confidence, star ratings, and total reviews, reflecting a solid reputation and consistent performance. The primary takeaway is sustained excellence in review metrics and a high level of trust from customers.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.
  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top opportunity

  • 1
    Response rateYou answer nearly all your reviews, which is more than almost anyone in this market, and a customer reading the page sees a two-sided conversation rather than a scoreboard.
4 checks on your reviews. You're seeing all of them.
10.0Strong
9:41
Bellbird Hearing
OverviewReviewsPhotosAbout
5.0★★★★★348 reviews ✓
5
4
3
2
1✓
hearing test 22parking 14wax 13clinic 13receptionist 12communication 8
✓How far your rating and your review count together can be trusted
G
Gerald R.★★★★★ · a day ago

Very friendly and efficient

Response from the owner1

Thank you for your kind review, Gerald. We’re so pleased to hear you found our team friendly and efficient. We really appreciate your support and look forward to welcoming you back to Bellbird Hearing...

M
Maan A.★★★★★ · Edited 2 days ago

Response from the owner

Thank you for your 5* review, much appreciated.

Google reviewsChristchurch audiology · 55 businesses
You are #1 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Bellbird Hearing shows a healthy overall health score on Google Maps at 8.1 out of 10, indicating strong visibility. The top findings reveal strong aggregate visibility and excellent local performance, with the suburb- and borough-level results in the top quartile. Focus remains on keeping the listing presence consistent to approach the top 10% locally.

Strengths

  • ✓
    Maps visibility across the city groupThere is no wider Maps reach available to a business at your address - you appear across more of the surrounding suburbs than anyone in this market.

Top opportunity

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
9.6Strong
9:41
1234Tiles © Esri
✓Top three for "hearing aid repair service" in 26 suburbs, seen in 81
1
Bellbird Hearing15.0 ★ (348) · Audiologist
2
Bay Audiology Riccarton4.6 ★ (28) · Audiologist
3
Bloom Hearing Specialists Fendalton4.7 ★ (22) · Audiologist
4
Ear Health Riccarton4.8 ★ (177) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #3 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Bellbird Hearing shows an above-average health score with room for growing social presence. Key achievements include a strong Facebook profile and an accurate Neighbourly listing, which support trust and reach. The main opportunities focus on expanding profiles (Instagram, TikTok, LinkedIn, GrabOne) and ensuring Neighbourly visibility to broaden local discovery and credibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/bellbird-hearing) found via: Google search results.
  • ✓
    Signia StockistWe can see your Signia Stockist listing (https://signia.net/bellbird-hearing) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
7.2Good
9:41
Gbellbird hearing ilam
AllImagesMapsNews
FacebookBellbirdHearingBellbird Hearing | Facebook✓
Healthpagesaudiologists-bellbird-hearingBellbird Hearing | Healthpages
Signia Stockistbellbird-hearingBellbird Hearing | Signia Stockist✓
Neighbourlybellbird-hearingBellbird Hearing | Neighbourly✓
Widex Stockistbellbird-hearingBellbird Hearing | Widex Stockist
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #16 for listings and social
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GoogleFacebookInstagramTikTokHealthpagesSignia StockistNeighbourlyYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
  • 3
    Where your page link pointsYour page points customers at a booking system or directory rather than a site of your own.
9 checks on your Facebook page. You're seeing 6 of them.
5.6Room to grow
9:41
facebook
Bellbird Hearing | Christchurch✓
260 followers 1
Bellbird Hearing is your local, 100% Canterbury-owned hearing care team. We offer hearing tests, hearing aids, hearing aid repairs and wax removal with personalised support to help you hear life fully...
FollowMessage
★ 2 reviews · recommended 2
🌐 bookingsaem-nz.gensolve.com/bellbird_hearing3
☎ +64 3-351 1172✓
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #25 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Bellbird Hearing's on-page SEO health is moderate, with a 4.8/10 overall. This indicates room for improvement in technical elements and content efficiency. The most critical nearby findings are that the favicon is missing and page load times exceed 3 seconds, both affecting visibility and user experience for local customers.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 3
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒bellbirdhearing.co.nz✓✓
✓Page title
1On-page score
2Meta description
3Separate sites linking to you
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Bellbird Hearing shows a mixed website traffic picture, with a health score of 6.3 out of 10, indicating above-average performance overall. The strongest finding is organic traffic value above the 25th percentile and voluntary momentum in improving organic traffic; paid traffic shows clear gaps and opportunities. A small, targeted paid campaign could start to build paid visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
6.1Good
9:41
Gaudiologist ilam
AllMapsImagesShopping
2No ads from you on any search
bellbirdhearing.co.nzBellbird Hearing: Audiologist Christchurch & Timaru

Bellbird Hearing is an independent hearing specialist with clinics in Christchurch and Timaru. Clinic240 Ilam Road, Christchurch(03) 351 1172ilam@ ...

www.bayaudiology.co.nzFind an Audiologist Near You - Clinic Locator
31About 313 visits a month from search, across 84 searches
Google search and trafficChristchurch audiology · 55 businesses
You are #22 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Bellbird Hearing's opening hours align well with weekday mid-morning and lunchtime demand, notably Tuesday 10-11am and Wednesday 11am-12pm and Friday 12pm. Several high-demand weekend slots are missed: Saturday 11am-2pm and Sunday 11am when the clinic is closed. No low-demand open hours were identified. Consider adding limited weekend lunchtime coverage or a late Saturday morning shift to capture missed appointments efficiently.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
3.1Room to grow
9:41
Bellbird Hearing
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-5pm
Wednesday8am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Popular times Thursday · Ilam
8a9a10a11a12p1p2p3p4p
When people in Ilam look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #38 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 15 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

02Reviews1 opportunity

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#6of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #6 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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