EPA Business

EPA Business

EPA Business is an accounting firm based in Riccarton, Christchurch, providing accounting services to individuals and businesses. The practice focuses on clear, client-focused service and approachable support. Reviews highlight a friendly, responsive team and consistently positive experiences. EPA Business serves local clients across Riccarton and greater Christchurch, presenting a familiar, reliable option for everyday accounting needs.

1/62 Riccarton Road, Riccarton, Christchurch 8011, NZ

Performance snapshot

How does EPA Business measure up?

6.2

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3.9

Overall Score

Scored out of 10 across nine marketing areas

2.2

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

EPA Business shows a below-average digital marketing health score of 3.9 out of 10, indicating room for improvement across multiple areas. The most notable finding is that the business has started collecting Google reviews but has not yet engaged with them, which can affect customer trust. Strengths include a claimed Google listing, a listed phone number, and an open-for-business status.

Google Business Listing

EPA Business shows solid health with room for improvement in the Google Listing. The listing already includes a website link, a listed phone number, a claimed status and an open/closed indicator, plus a verified title. A key finding is the health score of 6.4 out of 10, which is above average. The most important potential upgrade is adding a more meaningful description to attract customers.

Google Maps Ranks

The Maps search health for EPA Business is 2.8 out of 10, indicating low visibility in Google Maps. Top findings show the business already ranks in the top 10 for several Riccarton keywords, including tax preparation service, accountant and accounting firm in Riccarton, and bookkeeping service in Riccarton. The borough score has improved but remains below mid-range, suggesting focus on local presence can yield steady gains.

Citations & Social Media

EPA Business shows an overall health of 4.5 out of 10 in this area, indicating average presence on social platforms and directories. The strongest current asset is an outstanding Facebook profile with a very high trust score, suggesting solid local reach and credible engagement. Focus should be on establishing missing profiles to broaden reach.

Open Hours vs Demand

EPA Business shows some clear alignment with local demand but overall timing is below par. The practice is open during a concentrated Thursday peak window (9am-3pm), matching high search activity. However, substantial demand outside those hours is unmet - notably on Friday mornings and Sunday late morning to noon - creating missed revenue opportunities that could be addressed by modest hour shifts.

EPA Business

EPA Business shows historically positive customer sentiment based on two five-star Google reviews, though there are no reviews within the last two years. Reviews praise a friendly, responsive team and clear, client-focused service. The most important finding is consistent high satisfaction from local clients in Riccarton and greater Christchurch, with no recurring complaints noted in the historical sample.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

34%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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