The Mortgage Guy

The Mortgage Guy

The Mortgage Guy is a Christchurch mortgage broker based in Papanui offering free broker services. They work with 17 lenders to find lending solutions for home, investment or business loans and specialise in pre-approvals so clients know how much they can borrow before they look for property.

22 Meadow Street, Papanui, Christchurch 8052, NZ

Performance snapshot

How does The Mortgage Guy measure up?

5.4

Reputation Score

Reviews, ratings, response rate, and business listing completeness

8.9

Overall Score

Scored out of 10 across nine marketing areas

6.8

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The Mortgage Guy shows a very strong overall digital health with a score of 8.9 out of 10. This indicates solid online presence and performance. The strongest finding is the ensured Google presence and contact details, alongside high visibility in maps and good on-page SEO momentum. The main opportunity is better alignment of opening hours with when customers search for mortgage services.

Google Business Listing

The Mortgage Guy shows a strong foundational profile with a 4.7 health score, and clear contact and web presence. Key strengths include an accurate Open-for-Business status, a listed website link, a claimed listing, a visible title and a phone number. The primary opportunity lies in improving the listing description toward the local midpoint, with photos already meeting median expectations.

Google Maps Ranks

The Mortgage Guy shows a very high Google Maps health score of 9.2 out of 10, indicating strong visibility across maps searches and good local presence in Christchurch. Top findings include dominant rankings for multiple mortgage and finance broker keywords across several areas, notably northwood, Casebrook, Mairehau, and Northcote-Papanui, with consistent position 1 for many core terms.

Citations & Social Media

The Mortgage Guy shows a mixed health profile with room for improvement in social presence, especially on Instagram, TikTok and LinkedIn. The strongest completed assets are a high-quality Facebook profile and an accurate LinkedIn listing, which support trust with local clients and lenders.

Open Hours vs Demand

The Mortgage Guy's published opening hours cannot be matched to city-level demand because no city popularity data is available. No specific hours of strong alignment or missed high-demand windows are identified in the supplied data. Until local demand patterns are available, the business should treat current hours as provisional and monitor enquiries to refine opening times around client availability.

The Mortgage Guy

Overall health: average rating 5 from 71 reviews, indicating very strong customer sentiment. Reviews consistently praise clear communication, responsiveness and patient guidance through buying, refinancing and pre-approval processes. Customers repeatedly note helpfulness with first-home and investment finance. There is a single 3-star outlier but no recurring complaints, so sentiment is consistently positive.

Reputation

Reputation & Ratings

62%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

92%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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