Chan and Associates
Chan and Associates is a Riccarton, Christchurch accounting firm helping local businesses and investors navigate accounting and tax. They provide clear advice, sharp insights and practical solutions aimed at reducing confusion so clients can focus on running their operations. Clients note long-term relationships and responsive problem solving as features of the practice.
Performance snapshot
How does Chan and Associates measure up?
6.4
Reputation Score
Reviews, ratings, response rate, and business listing completeness
5.3
Overall Score
Scored out of 10 across nine marketing areas
4.5
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Chan and Associates shows an average overall digital marketing health with a score of 5.4 out of 10. The business has solid fundamentals on Google Business listings, including claimed status, open-for-business status, website link, listing title and phone number, but faces key gaps such as a low on-page SEO baseline and no response to reviews yet, which limits customer trust and discoverability.
Google Business Listing
Chan and Associates shows a healthy Google Business listing with a 7.7/10 health score, indicating solid completeness and helpful local presence. The business has a claimed listing, open-for-business status, a website link, a visible listing title, and a phone number, which supports easy customer contact. The top finding is that the description still lags behind peers, suggesting room for concise, sharper messaging.
Google Maps Ranks
Chan and Associates shows a healthy Google Maps presence with an overall health score of 8.3 out of 10. The business ranks well in its suburb, Riccarton, and holds several top positions for key accounting keywords, indicating strong local visibility and steady growth potential.
Citations & Social Media
Chan and Associates shows a solid health score of 7.2 out of 10, indicating a generally positive social presence. The strongest current asset is a very high-trust Facebook profile, with additional solid LinkedIn profiles for the person and the company. Focus should stay on maintaining these channels while addressing key gaps that limit reach.
Open Hours vs Demand
Chan and Associates generally aligns office hours with weekday demand but misses several weekend peaks. Strong alignment is concentrated on Thursday mornings and afternoons (9am-3pm), which match high local search interest. The practice is closed during several busy weekend windows, notably Sunday mid-morning to noon and Saturday late afternoon, representing missed commercial opportunities. No open hours fall in low-demand periods.
Overall health is limited by a small and dated review sample; the single 5-star review highlights long-term client relationships and responsive problem solving. The available feedback emphasises clear advice and practical solutions, with no recurring complaints in the data. This means sentiment appears very positive but is not yet broadly representative of all customers, so conclusions should remain tentative.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
21%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Chan and Associates
Error
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Below average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Chan and Associates
Chan and Associates is an accounting practice based in Riccarton, Christchurch, serving local businesses and investors. The firm presents itself as focused on accounting and tax support, with an emphasis on clear, practical communication to help clients understand their financial position.
The firm describes services around accounting, tax advice and practical business solutions. Their stated approach centres on delivering clear advice and sharp insights, with work intended to remove complexity from tax and accounting matters and provide clients with usable information to guide decisions.
Customer feedback highlights long-term relationships and a willingness to tackle complex issues. Reviews note that clients have used the same accountants for decades and that the firm has handled a wide range of problems presented over time. Customers tend to describe interactions as reliable, problem-focused and grounded in practical experience, with recommendations coming from sustained satisfaction.
Locally, Chan and Associates positions itself as a Riccarton accounting option for business owners and investors who prefer straightforward guidance and continuity of service. The practice's emphasis on clarity of advice, practical solutions and a track record of long-standing client relationships is presented as a practical reason for local clients to consider their services.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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