The Makeover Lounge

The Makeover Lounge

The Makeover Lounge is a beauty, skin and nail salon in the heart of Rolleston, Selwyn District, recently rebranded from Finesse Beauty Boutique. It offers beauty essentials including hair removal, facials, manicures, pedicures and nail extensions, with a focus on accessible, sophisticated treatments. Customers note professional, thorough work and a relaxed, friendly atmosphere during visits.

4/92 Rolleston Drive, Selwyn District, Rolleston 7614, NZ

Performance snapshot

How does The Makeover Lounge measure up?

4.5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

6.2

Overall Score

Scored out of 10 across nine marketing areas

5.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The Makeover Lounge shows an overall digital health score of 6.2 out of 10, indicating above-average performance with room to improve. The strongest current finding is that the Google Business Listing is claimed and contact details are visible, helping customers reach the salon. A key opportunity is to start responding to reviews to build trust.

Google Business Listing

The Makeover Lounge has a solid overall health score for its Google Business Listing, with room to improve brand visibility. The listing shows a valid website link, an Open-for-Business status, a clear listing title, claimed status, and a phone number. Key findings point to adding a logo and expanding photo content, while the description is already strong.

Google Maps Ranks

The Makeover Lounge shows above-average health in Google Maps search with a 6.9 out of 10. The overall health indicates solid visibility and room to grow across multiple local suburbs. The strongest opportunities lie in strengthening aggregate presence and pushing the Rolleston borough presence toward higher rankings.

Citations & Social Media

The Makeover Lounge shows solid social presence but an average overall health score, with strong Facebook activity and some directory visibility. The most important finding is the excellent Facebook profile, while opportunities exist in TikTok, GrabOne, Yellow Directory and LinkedIn to broaden reach and trust.

Open Hours vs Demand

The Makeover Lounge's opening hours show partial alignment with local demand: 40 weekly hours align with peak windows such as Tuesday 11am, Wednesday 3pm, Thursday 4pm and Saturday 1-2pm, but 37 popular hours are missed, notably Saturday 3-4pm, Wednesday 5pm, Monday 2pm and Sunday 1pm. No low-demand open hours were identified, so reducing closures during those missed peak slots offers the best upside.

The Makeover Lounge

The Makeover Lounge shows very strong customer sentiment with a 5-star average across eight Google reviews, indicating excellent perceived quality. Customers consistently praise professional, thorough treatments and a relaxed, friendly atmosphere. Nail and facial services receive repeated standout praise for staff members Sophie, Dippy and Teresa, reflecting reliable skill and personable service that keeps clients returning.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

68%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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