Queens Lashes
Queens Lashes is a beauty studio in Sydenham, Christchurch that specialises in eyelash extensions and lash lifts. The salon is noted for a friendly, professional approach and natural-looking results. Clients also report buying a lash serum from the operator. The studio serves local customers seeking long-lasting, natural lash enhancements in a relaxed atmosphere.
Performance snapshot
How does Queens Lashes measure up?
5.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
3.7
Overall Score
Scored out of 10 across nine marketing areas
3
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Queens Lashes shows a below-average digital health score of 3.7/10, with progress in listing basics and social presence. The strongest signs are an open-for-business status, a designed listing with a website link and phone number, and a highly trusted Facebook profile. Opportunities include improving local maps presence, review count, and opening hours alignment to support sustained growth.
Google Business Listing
Queens Lashes shows overall health as low in Google Business Listing health score with meaningful room for improvement. The most important findings are that the listing is not claimed and lacks a strong description, plus there are few or no photos and no logo, which limit visibility and trust among local customers.
Google Maps Ranks
Queens Lashes shows a below-average health score in Google Maps at 4.1/10, indicating limited visibility. The strongest signal is rankings for multiple eyelash related terms in St Martins, Sydenham and Beckenham, suggesting good performance for some local keywords. The main opportunity is to grow aggregate maps visibility and improve local borough results to capture more local clients.
Citations & Social Media
Queens Lashes shows a below-average health score for Citations & Social presence, at 3.7/10. Key strengths include a high-trust Facebook profile and an active Fresha listing and page. Notable opportunities focus on Instagram and TikTok trust, completing Yellow Directory details, and adding a LinkedIn Company Page to improve professional credibility and discoverability.
Open Hours vs Demand
Queens Lashes shows mixed temporal fit with local demand: 36 weekly hours align with peak search times, notably Tuesday 11am, Wednesday 3pm, Thursday 4pm and Saturday 1-2pm. However, 41 high-demand hours are missed, including Thursday 6pm, Saturday 10am, Monday 2pm, Tuesday 3pm and Sunday 1pm. No open hours fall in low-demand periods, so current hours are not wasting time but miss evenings and weekend mornings.
Overall sentiment is positive but based on a limited recent sample. Customers praise friendly, professional service and natural-looking eyelash extensions and lifts; several mention buying and seeing quick results from a lash serum. The main negative theme is a single complaint about uneven in-fills and a subsequent customer disagreement. The business appears to deliver consistent natural results in a relaxed Sydenham studio.
Reputation
Reputation & Ratings
100%
response rate
How often you engage with customer feedback
4.8
average rating
Your overall rating as seen by potential customers
74%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Queens Lashes
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Queens Lashes
Queens Lashes is a beauty studio located in Sydenham, Christchurch that focuses on eyelash extensions and lash lifts. The salon operates from a local neighbourhood setting and presents as a single-operator business serving Christchurch clients.
Services described by customers include classic eyelash extensions, lash lifts/perm treatments and retail of a lash serum. The operator handles the treatments personally and customers reference both extension and lift procedures in their accounts of visits.
Customer feedback emphasises a friendly, professional manner and natural-looking results. Review themes note a comfortable atmosphere and repeat visits, including clients returning after special events such as weddings. Several reviews mention corrective work performed after previous treatments and satisfaction with the finished look.
Locally, Queens Lashes is distinguished by its focus on lash enhancement services in Sydenham and by the personal service customers describe. The combination of extensions, lift treatments and a retail lash serum positions the studio as a neighbourhood option for clients seeking maintenance and event-ready lashes in Christchurch.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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