Giles & Watson Audiology
Giles & Watson Audiology is an independent, locally owned audiology clinic in Silverstream, Kaiapoi. The clinic offers comprehensive ear health care including hearing assessments, hearing aid fitting and ear wax removal. It is run by a fully qualified audiologist and is presented as providing personalised care with a focus on practical support for clients' hearing needs.
Performance snapshot
How does Giles & Watson Audiology measure up?
5.3
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.6
Overall Score
Scored out of 10 across nine marketing areas
7.5
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Giles & Watson Audiology shows a solid health score of 7.6 out of 10, indicating a strong overall digital marketing position with room to improve select areas. The most notable findings are strong domain health and a well claimed Google Business Listing with a visible website link, supporting easy customer access to services.
Google Business Listing
Giles & Watson Audiology shows a strong base with a solid health score and verified listing details. The most important findings are that the listing is claimed, has a functioning phone number and website link, and the Open-for-Business status is accurate, supporting customer access and trust.
Google Maps Ranks
Giles & Watson Audiology shows very strong overall visibility in Google Maps with a health score of 9.7 out of 10. The strongest result is borough-specific visibility in Kaiapoi, where rankings sit in the top 10 percent, supported by several top-1 keywords. There is room to climb broader aggregate maps results, but momentum remains solid.
Citations & Social Media
Giles & Watson Audiology shows a very high health score and strong social presence, with established Facebook and LinkedIn profiles. The most notable finding is the lack of active Instagram, TikTok, Neighbourly, GrabOne, and TikTok Directory listings, which limits local reach and engagement. Addressing these gaps could broaden visibility while maintaining current strengths.
Open Hours vs Demand
Giles & Watson Audiology's opening hours align well with several midweek peak windows, particularly Tuesday 10-11am and Wednesday 11-12pm plus Thursday 12pm. However, the clinic is closed across several Saturday midday hours and Sunday 11am when local demand is strong. No open hours fall in low-demand windows, so current hours avoid evident waste but miss weekend demand.
Giles & Watson Audiology has an average rating of 5 from 20 reviews, indicating very strong customer satisfaction. Reviews repeatedly praise friendly, professional and reassuring staff, especially Charlotte and Samantha, and highlight thorough ear-wax removal and hearing assessments. Clients frequently note helpful pricing, convenient late hours and clear explanations, and many say they would recommend the clinic to others.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
84%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Giles & Watson Audiology
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Above average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Giles & Watson Audiology
Giles & Watson Audiology is an independent audiology clinic based in Silverstream, Kaiapoi. The practice is locally owned and operated and is led by a fully qualified audiologist, Charlotte Watson. The clinic describes its focus as providing personalised ear health care to clients in the Kaiapoi area.
Services at the clinic include comprehensive hearing evaluations, hearing aid fitting and ear wax removal. The website notes the clinic can provide reports to referring healthcare professionals and offers tailored hearing solutions. Services are presented as covering all aspects of ear health care and aim to support clients who need assessment, devices or routine ear hygiene.
Customer feedback highlights themes of welcoming, professional and reassuring service. Reviewers mention clear, helpful information from staff and a friendly, approachable manner. Several reviews note good pricing compared with other clinics and describe repeat visits for ongoing care. The overall snapshot from recent feedback shows consistent five-star ratings and emphasis on a warm, client-focused experience.
Locally, Giles & Watson Audiology is positioned as a small, independent provider offering standard audiology services with an emphasis on personalised care and practical support. The combination of a single named audiologist, routine clinical services and positive customer comments on service and affordability is what most clearly distinguishes the clinic within its immediate community.
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Health Score
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7.4
Market Rank
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#4
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62%
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