Hornby Florist
Hornby Florist is a boutique flower shop in Hornby, Christchurch, offering fresh seasonal arrangements, gifts and wedding floristry. Located in Hub Hornby Mall on Main South Road, the shop sells best-selling seasonal bouquets and provides local delivery and contact by phone or email. Customers can expect in-store browsing, custom arrangements and a focus on foliage and seasonal blooms.
Performance snapshot
How does Hornby Florist measure up?
2.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
5.6
Overall Score
Scored out of 10 across nine marketing areas
7.1
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Hornby Florist's overall digital health score sits at 5.6 out of 10, indicating an average position across key areas. The strongest completed items include a live Google Business Listing with a website link, open-for-business status, a listing title and phone number, plus a high-trust Facebook presence. Immediate opportunities focus on responding to reviews and expanding the Google Maps presence and meta description.
Google Business Listing
Hornby Florist shows a low health score with room for improvement across core Google Business Profile fields. Notable strengths include a listed website link, a phone number and a full street address, plus open-for-business status and a valid listing title. The most important risks are unclaimed listing, minimal description, missing logo, and only partial photo activity.
Google Maps Ranks
Hornby Florist shows an above-average Maps health score of 7.1/10, indicating solid visibility in Google Maps. The top opportunities focus on expanding coverage beyond current suburbs and consolidating presence within the borough. Strong ranking for key phrases like florist and flower delivery in Hei Hei and Hornby-Islington supports steady inbound interest.
Citations & Social Media
Hornby Florist shows a solid overall health, with an 8.3/10 score indicating strong social and directory presence. The key achievements include outstanding Facebook and Instagram profiles, suggesting trusted, high-quality reach and branding. Two important findings are the high trust scores on social profiles and the absence of activity on several relevant directories, which limits discoverability.
Open Hours vs Demand
Hornby Florist's opening hours align strongly with local demand overall, reflected in a health score of 9.1. Most peak times are covered, with 64 well-aligned peak hours out of 65 total high-demand hours. There is a small mismatch at early-week mornings and a single low-demand evening hour; these are straightforward to address to improve commercial efficiency and capture missed early-morning shoppers.
The business shows a mixed health profile with an average Google rating of 3.9. Reviews frequently praise friendly, knowledgeable staff, attractive seasonal arrangements and helpful custom work, and note reliable local and overseas delivery. Recurring issues centre on inconsistent in-store service and occasional rude interactions, plus repeated comments about deliveries arriving late in the day.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
3.9
average rating
Your overall rating as seen by potential customers
58%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Hornby Florist
Problem
Website Connectivity
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Above average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Hornby Florist
Hornby Florist is a boutique florist located in Hornby, Christchurch, trading from Hub Hornby Mall on Main South Road. The shop presents a range of fresh blooms and displays a regularly updated selection of best-selling seasonal arrangements meant for homes, offices and special occasions.
Services listed on the website include flower arrangements, gifts and wedding floristry. The shop promotes seasonal arrangements and a catalogue of best sellers at a range of price points, and provides contact by phone and email for orders and enquiries. Delivery options are offered, including interstate delivery noted in customer feedback.
Customer feedback highlights attentive in-store service and helpful staff who make suggestions and work within budgets, producing arrangements described as beautiful. Reviews also show occasional issues: some customers report late deliveries and a small number of occasions where flowers or service did not meet expectations. Overall review themes point to friendly service and attractive floral design alongside inconsistent delivery timing for some orders.
Locally, Hornby Florist positions itself as a neighbourhood florist supplying everyday and event floristry from a mall shopfront. Practical details for customers include the Hub Hornby Mall location, a phone number and an email address for orders and enquiries, and a product range that emphasises seasonal and foliage-rich arrangements.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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