marketbaseExclusive Marketbase Report
Prepared for

Bay Audiology - Hearing Aid & Audiology Clinic

Audiologist · St Albans, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Bay Audiology - Hearing Aid & Audiology Clinic

Audiologist · St Albans, Christchurch

Where you stand#34of 55 audiology businesses
Overall health3.9/10across the eight areas

Going well

07Google search and traffic10.005Facebook page9.4

Where we can help

04Listings and social3.302Reviews1.703Map positions1.308Opening hours1.301Google listing0.906Your website-
How AI describes youMarketbase business report

What AI tells people about you

Bay Audiology - Hearing Aid & Audiology Clinic in Richmond, Christchurch provides hearing tests, hearing aids and general audiology services. The clinic offers appointments and phone support, with access to a broader network of clinics and aftercare options. Customers can request appointments online or call a toll-free number for advice and bookings.

Bay Audiology - Hearing Aid & Audiology Clinic is located in Richmond, Christchurch and provides hearing tests, hearing aids and audiology services. The clinic operates as part of a wider network and offers telephone support and online appointment requests.

Services include hearing assessments, fitting of hearing aids and related aftercare. The clinic lists funding options and advice through advisors reachable by a toll-free 0800 number. Appointments can be booked online in a few easy steps.

Customers tend to experience straightforward access to appointments and practical support by phone. The clinic emphasises ongoing aftercare and follow-up for hearing solutions, and provides advice through its advisors to help clients arrange tests and fittings.

Locally, Bay Audiology in Richmond positions itself as a convenient clinic for hearing health needs, with the practical advantage of online booking and a national support line for customers seeking tests, hearing aids and aftercare.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Bay Audiology - Hearing Aid & Audiology Clinic shows a very low health score on Google Business Listing, indicating substantial gaps to fix. The most important findings are that the listing is currently not claimed and missing a meaningful description, with opportunities to add photos and a logo to strengthen branding.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 3
    Photos on the listingYou have no photos on your listing, or close to none, so a customer scrolling past sees a blank where every other business shows their work.
11 checks on your Google listing. You're seeing 6 of them.
0.9Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Bay Audiology - Hearing Aid & Audiology Clinic
3
Bay Audiology - Hearing Aid & Audiology Clinic1✓
Own this business?
0.0 ★★★★★ (0)
Audiologist · St Albans
DirectionsCall Website ✓
OverviewReviewsPhotosAbout
From the business
No description yet2
Google listingChristchurch audiology · 55 businesses
You are #50 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Bay Audiology - Hearing Aid & Audiology Clinic in Richmond, Christchurch shows a very low Google Health score at 0.7/10, indicating substantial improvement is needed in reviews and engagement. The strongest opportunities lie in building trust through more reviews and responding to feedback, especially from happy clients, and addressing negative feedback promptly to protect reputation.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
1.7Room to grow
What customers seeWhere you rank
9:41
Bay Audiology - Hearing Aid & Audiology Clinic
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch audiology · 55 businesses
You are #46 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

Bay Audiology in Richmond Christchurch shows low overall health in Google Maps search, with a 2.1/10. This indicates limited visibility and room for improvement in local results. Top opportunities focus on boosting aggregate maps presence and strengthening borough-level visibility, since the borough address is recognised but local results remain weak.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.3Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing aid repair service
1Top three for "hearing aid repair service" in 1 suburb, seen in 15
1
Resonate Health Merivale5.0 ★ (80) · Audiologist
2
Bay Audiology Christchurch4.3 ★ (70) · Audiologist
3
Bay Audiology Papanui4.4 ★ (28) · Audiologist
4
New Zealand Hearing4.7 ★ (15) · Audiologist
↓
Bay Audiology - Hearing Aid & Audiology Clinic2Further down, below the first results
Map positionsChristchurch audiology · 55 businesses
You are #48 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Bay Audiology has an average overall health score for social presence, reflecting moderate visibility across key platforms. The strongest noted achievement is an outstanding Facebook profile, suggesting solid audience engagement and trust. Primary opportunities involve expanding on Instagram, TikTok, and Neighbourly and GrabOne listings to broaden reach and improve discoverability.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 4 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Gbay audiology - hearing aid & audiology clinic st albans
AllImagesMapsNews
FacebookBayAudiologyBay Audiology - Hearing Aid & Audiology Clinic | Facebook✓
Healthpointresonate-health-richmond-studioBay Audiology - Hearing Aid & Audiology Clinic | Healthpoint
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #37 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokHealthpointYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
8 checks on your Facebook page. You're seeing 5 of them.
9.4Strong
What customers seeWhere you rank
9:41
facebook
Bay Audiology✓
5.6K followers ✓
Inspiring New Zealanders to Rediscover the Joy of Hearing.1
FollowMessage
🌐 bayaudiology.co.nz✓
☎ +64 800 700 851
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #4 for your Facebook page
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Bay Audiology - Hearing Aid & Audiology Clinic shows a very high on-page health score, indicating strong technical optimisation for search engines. The most notable findings include that the favicon is present, meta description and title tag are relevant, the page has adequate text, and the URL is SEO-friendly. The top improvement areas are minor tweaks to the meta description and title tag length, and ensuring page size and load time are efficient.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    The shape of your link profileYour links are spread across a fair range of sites for a profile this size, and the mix of link types looks ordinary.
  • 3
    Pages linking to youMore pages link to you than half the businesses here, so search engines have a reasonable number of routes into your site.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠bayaudiology.co.nz✓
✓Favicon
✓Page file size
1On-page score
2The shape of your link profile
3Pages linking to you
Your websiteChristchurch audiology · 55 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
See the full website report
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Bay Audiology - Hearing Aid & Audiology Clinic shows a very high overall health score for website traffic, indicating strong performance in traffic and keyword visibility. The most notable finding is that organic traffic value has entered the 50-75% range, suggesting solid content and backlinks. Paid traffic metrics also show solid progress but opportunities remain for further optimization.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Top opportunity

  • 1
    Monthly ad visitsYou are getting more visitors from paid search than most businesses advertising here, so ads are a substantial channel for you.
6 checks on your search and traffic. You're seeing 4 of them.
10.0Strong
What customers seeWhere you rank
9:41
Gaudiologist aidanfield
AllMapsImagesShopping
www.bayaudiology.co.nzFind an Audiologist Near You - Clinic Locator

Find an ear clinic near you and visit our highly qualified audiologists at Bay Audiology, NZ : we provide exceptional services for your hearing health.

✓
www.newzealandhearing.co.nzNew Zealand Hearing – Audiology Clinic in Christchurch
✓✓About 66,335 visits a month from search, across 10,693 searches
Google search and trafficChristchurch audiology · 55 businesses
You are #1 for Google search and traffic
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Bay Audiology has no published opening hours, so alignment with local demand cannot be measured. Without recorded hours, there are no identified periods where the clinic is clearly open during peak demand, nor confirmed missed high-demand windows. Adding accurate opening hours will enable precise matching to Christchurch search patterns and highlight when the clinic should be open to meet customer needs.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.3Room to grow
What customers seeWhere you rank
9:41
Bay Audiology - Hearing Aid & Audiology Clinic
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch audiology · 55 businesses
You are #48 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic1 opportunity

08Opening hours1 opportunity

Where you'd stand#34of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #34 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 55 audiology businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for