TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans
TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans provides physiotherapy and rehabilitation services from a Saint Albans clinic in Christchurch. As part of a larger integrated health provider, it offers care across clinics, homes, workplaces, community settings and rest homes, and coordinates multidisciplinary teams including physiotherapists, pain specialists and occupational therapists.
Performance snapshot
How does TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans measure up?
5.3
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.6
Overall Score
Scored out of 10 across nine marketing areas
3.8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans shows a low overall digital health score, with several clear gaps to address. The strongest confirmed assets are an open-for-business status, a claimed listing, accurate hours, and a website link on Google Business. The most important opportunities are improving on-page SEO, responding to reviews, and increasing review volume to lift trust and local visibility.
Google Business Listing
TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans shows a very strong Google Business Listing health score, indicating high completeness and accuracy. The listing already displays essential details, with a claimed status and active website and phone number. A notable strength is the open-for-business status, ensuring customers see current availability, while photos contribute to above-median visual presence.
Google Maps Ranks
The Maps search health for TBI Health Physiotherapy in St Albans shows a solid overall standing with a health score of 8.3 out of 10. This indicates strong visibility in Google Maps across Christchurch and the local suburb, with room to grow in certain pockets to reach top performers.
Citations & Social Media
The overall health score for the Citations & Social Presence is 4.8 out of 10, indicating average health in this area. Key strengths include an outstanding Instagram profile with very high trust and a Neighbourly listing that helps reach local customers. Opportunities focus on creating missing profiles and directory listings to improve visibility and trust.
Open Hours vs Demand
TBI Health St Albans' opening hours show strong alignment with local demand, especially mid-morning and mid‑afternoon weekday slots. The clinic is open during multiple high-popularity hours (Monday 2pm; Tuesday 10-11am; Wednesday 3pm; Thursday 10am). Some high-demand windows are missed-notably early Tuesday morning, early evening on Tuesday and Wednesday, and Friday late afternoon-creating modest commercial opportunity to extend hours.
Overall health is mixed, with an average Google rating of 3.2 indicating divided customer sentiment. Reviews repeatedly praise individual clinicians - notably Jeremy and Ashley - for effective physiotherapy and recovery support. At the same time, several serious complaints centre on missed appointments, safety concerns related to staff driving, and reports of returning patients to work earlier than expected, creating a clear split in experience.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
3.2
average rating
Your overall rating as seen by potential customers
27%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans
Error
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans
TBI Health Physiotherapy, Sports & Spinal Rehabilitation St Albans is a Christchurch clinic located in Saint Albans. It operates as part of a larger integrated health provider and delivers injury management and rehabilitation services from its local clinic.
The practice offers a broad range of services and can support clients in multiple settings: at clinics, in homes, in workplaces, in the community and in rest homes or residential care facilities. The team includes physiotherapists alongside pain specialists, occupational therapists, psychologists, hand therapists, nurse practitioners and dietitians, and the clinic states it assembles teams to provide the appropriate mix of expertise for each client.
Customers' comments show a mix of experiences. Several reviewers single out individual clinicians for caring, professional treatment and successful recoveries. There are also critical comments noting concerns about communication and decisions around return to work. The overall review snapshot is mixed, reflecting both positive staff interactions and some negative experiences.
Locally, TBI Health St Albans is notable for its multidisciplinary approach and ability to provide care across different settings, and for its partnership with Southern Cross Healthcare which it says supports access to comprehensive care. Clients looking for a physiotherapy provider that can coordinate multiple disciplines or deliver care outside a clinic will find these features relevant.
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Health Score
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7.4
Market Rank
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#4
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62%
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