Hearing True
Hearing True is a Christchurch audiology clinic in Ilam that retails hearing aids starting from $399. They state their devices are made in the USA and offer free, independent advice, a free consultation, hearing test, and hearing aid fitting and programming. They stock Behind the Ear, Completely in the Canal, and Receiver in the Canal styles, and also sell online.
Performance snapshot
How does Hearing True measure up?
8.9
Reputation Score
Reviews, ratings, response rate, and business listing completeness
6.6
Overall Score
Scored out of 10 across nine marketing areas
3.4
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Hearing True shows an above-average digital health with a 6.6/10 overall health score. The strongest takeaway is solid foundational setup on Google Business and contact data, plus a good open-for-business status. The most important finding is that while listings are complete, there are gaps in domain health and on-page SEO that could hinder visibility.
Google Business Listing
Hearing True has a very high overall health score on its Google Business Listing, indicating strong completeness and accuracy. The most notable findings are that the listing is claimed and verified, shows an open-for-business status, includes a phone number and a website link, and features a defined listing title. The description is detailed and already helps position the business well locally.
Google Maps Ranks
Hearing True shows an above-average health score in Google Maps search for the Christchurch Ilam area, indicating solid local visibility. The top opportunities to strengthen performance are maintaining borough presence to move toward the local midpoint and continuing to grow aggregate visibility to stay above the local median.
Citations & Social Media
Hearing True shows solid social presence with a high trust Facebook profile and an active Neighbourly listing. Overall health remains good at 7.6/10. The strongest result is the Facebook profile with very high trust, while opportunities lie in expanding on Instagram, TikTok and local listings.
Open Hours vs Demand
Hearing True's published hours partially match local demand: all 40 well-aligned peak hours fall midweek around late-morning to midday, but there are notable gaps at weekend peak times. The clinic has no low-demand open hours, which avoids waste, yet 84 high-demand hours are missed when closed. Adjusting weekend or Saturday midday availability could capture more customer traffic.
Hearing True's review sentiment is moderately positive with an overall health level of "Good." Reviews praise value, personalised service and effective hearing aids, while a small number of historical complaints note device reliability issues. The main themes are quality of care and value for money, balanced by at least one serious warranty-related complaint from older reviews; recent feedback is lacking.
Reputation
Reputation & Ratings
100%
response rate
How often you engage with customer feedback
4.2
average rating
Your overall rating as seen by potential customers
44%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Hearing True
Error
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Low
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Hearing True
Hearing True is an audiology retailer and clinic located in Ilam, Christchurch. They state they stock hearing aids starting from $399 and say their devices are manufactured in the USA by a top hearing aid maker. Customers can visit the Christchurch clinic or shop online.
They state the practice offers free, independent and informative advice, including a free consultation, a free hearing test, and free hearing aid fitting and programming. The clinic lists Behind the Ear, Completely in the Canal and Receiver in the Canal hearing aids among its stock.
Review themes show customers often comment on value for money and satisfactory sound quality, with several positive accounts of service and outcomes. There is also at least one older negative review describing device failure that was handled under warranty; owner replies reference manufacturer warranties and follow-up.
Locally, Hearing True presents itself as a value-focused option for people seeking hearing aids and fitting services in Christchurch. The combination of stated low starting prices, a range of device styles, free testing and fitting services, and both clinic and online access is what the business highlights to attract local customers.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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