Kess Hair & Beauty
Kess Hair & Beauty is a hair and beauty salon at Dress Smart Christchurch in Hornby. The salon offers haircuts, colouring and beauty services and also stocks popular hair care brands at up to 60% off. Reviews note friendly, helpful staff, a variety of products and reliable service that attracts local clients and some visitors from outside Christchurch.
Performance snapshot
How does Kess Hair & Beauty measure up?
5.9
Reputation Score
Reviews, ratings, response rate, and business listing completeness
6.7
Overall Score
Scored out of 10 across nine marketing areas
6.9
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Kess Hair & Beauty shows a healthy digital profile with a 6.7/10 overall health. Strengths include a claimed Google Business Listing, an open-for-business status, a listing title, a website link on the listing, and strong referring domains. The key opportunity is to add a meta description and improve on-page SEO to lift visibility and click-through rates.
Google Business Listing
Kess Hair & Beauty shows a solid health score with basic optimisations in place. The listing has key elements such as a website link, phone number and claimed status, and displays as open for customers. The two strongest findings are controlled business details and accessibility, while photos and description can still improve to better compare with local peers.
Google Maps Ranks
Kess Hair & Beauty shows an average overall health score for Google Maps search presence, indicating reasonable visibility with room to grow. The strongest signals are ranking well for several Hornby-Islington keywords, notably "hair salon" and "unisex hairdresser" in Hornby-Islington, suggesting the business attracts local clients. The main opportunity is improving aggregate and borough scores to move into higher visibility brackets.
Citations & Social Media
Kess Hair & Beauty shows a below-average social presence with a health score of 3.4 out of 10. The strongest assets are a very high-trust Facebook profile, and an active GrabOne listing. Key opportunities include developing an Instagram and TikTok presence, plus a more complete Fresha profile and a LinkedIn Company Page to improve professional trust and reach.
Open Hours vs Demand
Kess Hair & Beauty's opening hours largely match busy search periods in Christchurch, with no low-demand open hours noted. The salon is open during several high-demand windows on weekdays and Saturdays, but remains closed during a number of popular evening and morning slots. There are clear, practical chances to add a couple of trading hours to capture extra footfall without increasing low-demand exposure.
Kess Hair & Beauty shows an overall health level of average rating 4.4, reflecting generally positive customer sentiment from the available Google reviews despite a limited recent sample. Reviews repeatedly praise friendly, helpful staff, reliable service and a good product range, with several five-star reports about stylists meeting expectations and attracting both local clients and some visitors from outside Christchurch.
Reputation
Reputation & Ratings
44%
response rate
How often you engage with customer feedback
4.4
average rating
Your overall rating as seen by potential customers
78%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Kess Hair & Beauty
Error
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Above average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Kess Hair & Beauty
Kess Hair & Beauty is a hair and beauty salon located in Dress Smart Christchurch in Hornby. The salon provides salon services alongside a retail area stocked with popular hair care and beauty brands, often promoted at discounted prices of up to 60% off.
The salon's services cover haircuts, colouring and full head foils as indicated in customer feedback. The retail selection includes recognised brands and regular sales, and staff can assist customers to order specific products when items are not in stock.
Customers commonly report friendly and helpful staff, attentive service and outcomes that match expectations. Review themes mention satisfaction with styling from photos brought in, effective colour work, affordable pricing for some services, and a good range of products available in-store.
Locally, Kess Hair & Beauty presents as a combined salon and retail outlet in a convenient Hornby retail centre. Its mix of hair and beauty services, visible product range and customer service approach are the practical features that shape customer visits and bring in both local clients and occasional visitors from other towns.
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Health Score
How healthy is my marketing?
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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