Hatherly Loughnan

Hatherly Loughnan

Hatherly Loughnan is a law practice based in the Shirley suburb of Christchurch. The firm provides legal services to local clients and is noted for a friendly, professional approach and an efficient, helpful team that aims to support clients through common legal matters in the area.

19 Marshland Road, Shirley, Christchurch 8061, NZ

Performance snapshot

How does Hatherly Loughnan measure up?

4.5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3.1

Overall Score

Scored out of 10 across nine marketing areas

2.7

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Hatherly Loughnan shows an overall health of 3.1 out of 10, indicating below average digital marketing health. The clearest improvement comes from responding to Google reviews to build trust, while domain health and on-page SEO need attention. The business has claimed its listing, a visible open status, and a direct website link, which support credible presence.

Google Business Listing

Hatherly Loughnan's Google Business Listing shows a below-average health score of 4.2 out of 10. The listing has essential basics in place (title, phone, website link, claimed status) but lacks a meaningful description and a logo, and photo activity is increasing but still in the bottom quartile. Focus on improvements that balance details and brand.

Google Maps Ranks

Hatherly Loughnan shows strong overall visibility in Google Maps with a health score of 7.2 out of 10, indicating solid presence and good local reach. The top opportunities focus on sustaining performance across multiple suburbs and pushing the suburb/borough ranking into the top 10%. Key findings show the business already ranks in the top quartile in its suburb while improving city-wide visibility.

Citations & Social Media

Hatherly Loughnan shows a low health score for social and directory presence, with limited active profiles across key platforms. The most notable finding is the Neighbourly Directory listing, which supports local reach when kept up to date. Strengths include a friendly, professional team; this underpins trust but needs visible profiles to convert interest into clients.

Open Hours vs Demand

Hatherly Loughnan's published hours partially match local demand: 40 weekly open hours align with peak search windows, but the firm is closed for 41 high-demand hours. Strong alignment sits around weekday mid-day peaks, while several weekend and early-morning peaks are missed. No hours appear open during low-demand windows, so waste from over-serving low traffic times is minimal.

Hatherly Loughnan

Average rating of 4.4 from eight reviews indicates generally positive customer sentiment for the business. Reviewers repeatedly praise a friendly, helpful and professional team, noting efficiency and down-to-earth service and occasional standout staff who go above and beyond. There is one low-rating outlier that contrasts with otherwise consistent high praise; the recent lack of reviews means historical sentiment may not reflect current experience.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.4

average rating

Your overall rating as seen by potential customers

53%

confidence

Rating reliability based on volume and consistency

Ready to see where you really stand?

Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.

Health Score

How healthy is my marketing?

Sign up to reveal

7.4

Market Rank

How do I stack up locally?

Sign up to reveal

#4

Progress

How much have I done?

Sign up to reveal

62%

  • Prioritised action plan based on your real competitors
  • Instructional walkthroughs for every recommendation
  • Frequent progress reports as your scores improve
  • No credit card required. 7-day free trial.
Start your free trial

Your questions, answered

Everything you need to know about this report and MarketBase.

MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.

Not your business? Find yours here.

Search for your business and get your own free report. No sign-up required.

Can't find your business? We'll build your market on request, at no extra cost.