University of Canterbury Speech and Hearing Clinic
University of Canterbury Speech and Hearing Clinic in Ilam, Christchurch provides audiology and speech and hearing services through a university-affiliated clinic. It supports children and adults, including hearing aid fittings and referrals, and is noted for staff who are friendly, accommodating and good with children. The clinic combines clinical training with practical care in a campus setting.
Performance snapshot
How does University of Canterbury Speech and Hearing Clinic measure up?
4.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.8
Overall Score
Scored out of 10 across nine marketing areas
3.7
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
The overall digital marketing health for the University of Canterbury Speech and Hearing Clinic sits at 4.8 out of 10, indicating moderate performance with room for improvement across several areas. The most notable findings include a strong foundation in Google Business Listing presence (open status, listing claimed, a direct phone number) and a growing but still limited on-page SEO and review response activity.
Google Business Listing
The overall health is below average, indicating room for improvement, with current strengths in having a listed phone number and a claimed listing that is up-to-date. The most important findings are that the listing shows the phone number and is claimed, while the description and logo are weak or missing.
Google Maps Ranks
The University of Canterbury Speech and Hearing Clinic shows a healthy overall Google Maps presence with an above-average health score of 5.9 out of 10. Key findings include strong rankings for multiple audiology-related terms in Ilam and nearby suburbs, indicating good visibility among local customers, and steady gains in the borough presence that hint at improving local reach.
Citations & Social Media
The University of Canterbury Speech and Hearing Clinic shows a low overall health score for social presence and directory presence, meaning it may be hard for local customers to trust or discover it online. Key findings include very low or missing profiles on Instagram, TikTok and Neighbourly, and a weak trust link on Facebook. Addressing these profiles would improve discoverability and credibility.
Open Hours vs Demand
University of Canterbury Speech and Hearing Clinic's published hours align with several weekday lunch and late-morning peaks: open Tuesdays at 10-11am and 11am-noon, and Wednesdays and Thursdays around 11am-12pm. However, the clinic is closed through key weekend windows (Saturday midday-2pm, Sunday 11am) when local demand is high. No open hours fall in low-demand windows, so operating hours are generally efficient but miss weekend opportunity.
University of Canterbury Speech and Hearing Clinic has an overall health score reflected by a 4.6 average rating, indicating generally positive customer sentiment despite a limited number of recent reviews. Reviews repeatedly praise friendly, accommodating staff who are good with children and make clients comfortable during hearing-aid fittings and appointments. No consistent complaints appear in the small sample.
Reputation
Reputation & Ratings
5%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
74%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for University of Canterbury Speech and Hearing Clinic
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Below average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Below average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about University of Canterbury Speech and Hearing Clinic
University of Canterbury Speech and Hearing Clinic is an audiology and speech and hearing clinic based in Ilam, Christchurch. Operated through the university, it provides assessment and care for clients across age groups in a campus setting close to university facilities.
The clinic offers audiology-related services and speech and hearing support, including hearing aid fittings and referrals to other services where needed. As part of a university clinic model, it connects clinical practice with training and may provide a range of diagnostic and support options drawn from that environment.
Customers consistently note friendly, knowledgeable and accommodating staff. Reviews highlight staff who make children feel comfortable, listen to clients and caregivers, and provide clear options and referrals. The reception and clinical teams are described as attentive to safety and good at working with young clients and teens.
Locally, the clinic is distinguished by its university affiliation and a focus on family-friendly care. Clients seeking audiology or speech and hearing support in Christchurch can expect a clinic environment where staff engagement, clear communication about options, and sensitivity to children's needs are prominent features.
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Health Score
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7.4
Market Rank
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#4
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62%
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