Runacres Insurance
Runacres Insurance is an insurance broker based in Addington, Christchurch, offering commercial and residential cover. The firm provides tailored, specialist business insurance advice with a focus on liability protection and business asset cover. It presents itself as an experienced local broker with over 40 years of industry history and claims a personalised, straightforward approach.
Performance snapshot
How does Runacres Insurance measure up?
5.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
7.3
Overall Score
Scored out of 10 across nine marketing areas
8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Runacres Insurance shows a solid digital health score of 7.3 from the overall health context. The key strengths lie in a healthy domain and strong Google Business presence: the domain health is fantastic, the Google Business listing link exists, the listing is claimed, the listing title is present, and the opening-for-business status is accurate. The main opportunities include improving opening hours alignment, boosting local maps search results and response to reviews, growing local map presence in the suburb, and establishing an active Instagram profile.
Google Business Listing
Runacres Insurance shows a moderate overall Google Business Listing health with clear strengths in ownership and contact details. The profile already lists a website link, claimed status, business title, phone number and open status, which supports trust and accessibility. The main opportunities lie in expanding the listing description and growing the photo library to improve visibility.
Google Maps Ranks
Runacres Insurance shows a health score of 4.3 out of 10 on Maps Search Performance, indicating moderate visibility with several gaps in local ranking. Top findings include solid performance for multiple insurance-related terms in Spreydon and Lincoln, but a minimal presence in the borough's local maps results that needs attention to lift overall local visibility.
Citations & Social Media
Runacres Insurance shows above-average social presence with a health score of 6.2 out of 10. The strongest achievement is a highly trusted Facebook profile and an active LinkedIn Company listing, which help reach local customers and professional audiences. Key opportunities lie in expanding on Instagram, TikTok, and directory listings to improve discoverability and trust.
Open Hours vs Demand
Runacres Insurance shows generally strong temporal alignment with customer demand, reflected in a high health score (8.4/10). City-level popularity data is not available, so exact peak-hour matches cannot be identified. The business should validate opening times against local search and enquiry patterns to confirm where current hours meet demand, and to spot any closed-peak hours that could be commercially important.
Runacres Insurance has positive customer sentiment, with an average rating of 4.7 from 15 reviews, though recent review volume is limited. Reviewers highlight personalised, straightforward service, easy and simple policy organising and efficient claims handling. Several clients praised the team for finding options for hard-to-insure businesses. One low rating exists, so the sentiment analysis is based on a small sample.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.7
average rating
Your overall rating as seen by potential customers
70%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Runacres Insurance
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Runacres Insurance
Runacres Insurance is a Christchurch-based broker located in Addington that offers commercial and residential insurance. The firm presents itself as a long-established local business with more than 40 years of industry history, serving businesses and households across the region.
The practice focuses on specialised commercial business insurance and personal insurance, including liability insurance and business asset protection. It describes its approach as tailored and personal, working closely with clients to understand their business, industry, location and size to provide appropriate cover and professional advice.
Customer feedback highlights straightforward, efficient interactions and practical help during claims. Review themes indicate clients find the team easy to deal with, responsive at claim time, and capable of finding cover for difficult-to-insure situations. Several reviews note time savings and a simpler process when arranging policies through the broker.
Locally, Runacres positions itself as an award-recognised insurance broker offering specialist commercial solutions alongside personal cover. The combination of long industry experience, a focus on tailored advice, and customer-reported efficiency and claims support are presented as the broker's defining local characteristics.
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Health Score
How healthy is my marketing?
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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