Shirley St Albans Physiotherapy
Shirley St Albans Physiotherapy is a community-based physiotherapy clinic in Shirley, Saint Albans, Christchurch. The ACC-accredited clinic offers a broad range of physiotherapy treatments and features experienced clinicians, including a principal physiotherapist credentialed in the McKenzie method and trained in manipulation and mobilisation techniques.
Performance snapshot
How does Shirley St Albans Physiotherapy measure up?
6.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
8.2
Overall Score
Scored out of 10 across nine marketing areas
6.3
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Shirley St Albans Physiotherapy shows a solid digital health score of 8.2 out of 10, indicating a strong overall presence with room to improve engagement and reach. The strongest finding is that the Google Business Profile is claimed and actively connected to a website and phone number, supporting easy customer access. A key growth area is online interaction, especially reviews and social activity.
Google Business Listing
The overall health is low at 2.8 out of 10, indicating the listing needs several updates to improve visibility and credibility. The strongest point is that the listing is claimed and includes a phone number and a website link, which helps reach customers. The description is improving but still falls in the bottom quartile, and a logo is missing.
Google Maps Ranks
Shirley St Albans Physiotherapy shows a very high overall health score for Google Maps search performance, indicating strong visibility across the Christchurch area. The top finding is that the business ranks #1 for multiple key phrases in Edgeware, Shirley and St Albans, reflecting solid local authority and relevance. The borough score also sits in the top quartile, suggesting good local presence that can be further refined.
Citations & Social Media
Shirley St Albans Physiotherapy shows an overall health score of 5.0 out of 10, indicating average presence across social and directory platforms. Strengths include a strong Facebook profile and an active Yellow Directory listing, which help local discovery. The most important finding is the lack of active profiles on Instagram and TikTok, limiting reach to newer audiences.
Open Hours vs Demand
Shirley St Albans Physiotherapy's opening hours mostly match local demand, with key daytime slots open during peak search periods. The clinic is open every high-demand hour noted, and there are no low-demand open hours flagged. However, several evening and early-morning peaks fall outside published hours, representing lost patient bookings. Small, targeted changes to a few weekday evening or early-morning hours could be commercially beneficial.
Shirley St Albans Physiotherapy shows a very strong customer sentiment with an average rating of 5 from 21 reviews. Reviewers repeatedly praise effective pain relief and clear clinical explanations, often after other providers did not help. Clinicians are described as knowledgeable, experienced and friendly, and customers note reasonable pricing and ACC support as important positives.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
85%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Shirley St Albans Physiotherapy
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
High
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Below average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Shirley St Albans Physiotherapy
Shirley St Albans Physiotherapy is a community-based physiotherapy clinic located in the Shirley area of Saint Albans, Christchurch. The clinic describes warm, inviting premises and a friendly reception team who support patients through bookings and appointments.
The clinic states it offers a broad range of physiotherapy treatments and accepts ACC cases. Karl Koch, the principal physiotherapist, is noted on the website as having over 30 years of experience and is a credentialed McKenzie therapist specialising in neck and back treatment. He is also described as a qualified Manipulative Therapist who uses manipulation and mobilisation as part of assessment and treatment. The site also mentions acupuncture and deep needling as available therapies.
Customer reviews commonly note professional and knowledgeable clinicians, clear explanations, effective relief from pain, and relaxing first treatments. Reviewers name individual therapists (for example Karl, Anna and Robyn) and reference successful outcomes for neck, back and shoulder issues, tendonitis and other conditions. Reviews also mention reasonable prices and that ACC cases are accepted.
Locally, Shirley St Albans Physiotherapy is presented as a centrally located, ACC-accredited clinic with experienced clinicians and a mix of manual therapies, McKenzie-based care and needling options. Customers can expect a community-focused clinic with hands-on treatment and a record of positive feedback for symptom relief and professional care.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.