BBB Florist
BBB Florist is a New Brighton florist in Christchurch offering bouquets, balloons and baskets from a shop at 186 Shaw Avenue. In business for 35 years, the shop serves local and wider Christchurch customers and highlights fresh flowers and a personalised, accommodating approach to special orders and deliveries.
Performance snapshot
How does BBB Florist measure up?
6.3
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4
Overall Score
Scored out of 10 across nine marketing areas
5.1
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
BBB Florist's digital health is 4.0 out of 10, indicating below average performance across key channels. Overall health suggests limited visibility and customer reach, with several high impact gaps. The most important findings are lack of on-page SEO and absence of an active Instagram profile, which constrain local discovery and engagement.
Google Business Listing
BBB Florist shows above-average health with a 6.1/10, indicating solid presence but room for refinement. The listing already provides a website link, claimed status, open-for-business status, a listing title and a phone number, which support easy customer contact. The most notable current area is the listing description, which is basic and could be improved to rise above median competition.
Google Maps Ranks
BBB Florist shows a below-average health score of 4.0 out of 10 for Google Maps performance, indicating limited overall visibility. Top findings include strong rankings for keyword phrases like florist in new brighton and flower designer in new brighton, with position 2, and solid delivery-related terms at position 3. There is room to improve both aggregate and borough presence to reach higher visibility.
Citations & Social Media
BBB Florist shows a below-average presence health of 3.9/10 in the Citations and Social Presence area, indicating room for growth in social and directory listings. The strongest current asset is a highly active Facebook profile and a well-maintained Neighbourly listing, which help local visibility and trust.
Open Hours vs Demand
BBB Florist's opening hours show a mixed fit with local demand. The shop is open during several strong midweek and weekend peaks, notably Thursday late morning to mid-afternoon and Saturday 2pm. However it misses multiple busy Sunday and Saturday afternoon windows when closed. No open hours fall in low-demand periods, so inefficiency is limited. Adjusting a few weekend hours could capture more sales.
Overall sentiment is very positive, driven by an average 4.9 rating from 42 reviews. Customers consistently praise fresh flowers, personalised service and quick turnaround for special orders such as weddings and graduations. Occasional delivery issues with third-party couriers are reported but the shop is noted for prompt problem resolution and accommodating clients' requests, supporting strong local reputation in New Brighton and Christchurch.
Reputation
Reputation & Ratings
21%
response rate
How often you engage with customer feedback
4.9
average rating
Your overall rating as seen by potential customers
88%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for BBB Florist
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about BBB Florist
BBB Florist is a florist based at 186 Shaw Avenue, New Brighton, Christchurch. It has been operating for 35 years, serving the local and wider Christchurch community with a range of floral products and seasonal offerings.
The shop specialises in bouquets, balloons and baskets and lists a variety of collection items and extras on its site. Contact details are provided for phone and email orders, and the business notes availability for occasions such as Mother's Day and graduations. Payment options on the site include major cards and digital wallets.
Customer comments reflect timely service, fresh flowers and a willingness to accommodate specific requests. Reviews mention staff taking quick action to resolve delivery problems and creating arrangements that match customers' visions, including graduation bouquets. Repeat customers describe consistently fresh, attractive flowers and helpful in-store service from the owner.
Locally, BBB Florist presents as a long-established New Brighton florist with a focus on personalised service, straightforward ordering and neighbourhood delivery. The combination of a fixed shop presence, many years in operation and customer attention to detail are the practical features that local customers cite when choosing the shop.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
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62%
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