Sherbet Hair Salon
Sherbet Hair Salon is a hair salon and barber located in Papanui, Christchurch. It provides hair cutting, styling and barber services for local customers. The salon is known locally for consistent stylists and a friendly chair-side manner, with regular clients naming specific stylists and noting reliable, trustworthy service.
Performance snapshot
How does Sherbet Hair Salon measure up?
4.7
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.3
Overall Score
Scored out of 10 across nine marketing areas
6
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Sherbet Hair Salon shows an overall health score of 4.3 out of 10, indicating average digital marketing health and room to improve. The strongest recent achievement is a claimed, complete Google Business presence with a listed phone number, open status, and a direct website link. A key concern is the domain health, and customer reviews have not yet seen responses.
Google Business Listing
Sherbet Hair Salon shows a solid basic presence on Google Business with a health score of 4.6 out of 10. This indicates room for improvement, but current basics like a listed phone number and claimed status support reachable customers. The two most important findings are the lack of a meaningful business description and the absence of a logo, which impacts trust and discoverability.
Google Maps Ranks
Sherbet Hair Salon shows an above-average health score of 6.1 out of 10 for Google Maps search, indicating reasonable visibility but room to improve. Top findings include a strong position for several hair-related keywords around Strowan and Northcote-Papanui, and a solid presence in Christchurch city. Opportunities focus on broadening aggregate visibility and strengthening borough presence.
Citations & Social Media
Sherbet Hair Salon shows an above-average health score with room for improvement in social profiles. The most impactful finding is the high trust on Facebook, complemented by a strong GrabOne listing, while TikTok has low trust and requires alignment with business details. Instagram is strong and Neighbourly and Yellow directories offer potential growth.
Open Hours vs Demand
Sherbet Hair Salon's opening hours largely match local demand, with all 56 well-aligned peak hours covered and no low-demand hours open. Strong alignment is concentrated on late-morning and early-afternoon peaks, especially on Saturdays and Tuesdays. However, there are 15 missed high-demand hours, notably midweek late afternoons and Sunday afternoons. Small evening or Sunday shifts could capture additional clients.
Overall health score: average rating 4.8 from 117 reviews, indicating strong customer sentiment. Reviews repeatedly praise consistent stylists and a friendly, trustworthy chair-side manner, with several customers naming specific stylists (Regan, Jackie, Aniwa, Ellie). The most important finding is reliable, repeat patronage driven by personalised service; a small number of lower ratings exist but no consistent or serious complaints arise from the review text.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.8
average rating
Your overall rating as seen by potential customers
89%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Sherbet Hair Salon
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Sherbet Hair Salon
Sherbet Hair Salon is a hair salon and barber based in Papanui, Christchurch. It serves local customers seeking routine haircuts, styling and barber services in a suburban setting.
The salon offers hair cutting and styling alongside barbering, delivered by a small team of named stylists. Source information highlights individual stylists by name, indicating that clients book with specific team members for repeat appointments.
Customer feedback emphasises consistent results, trust in particular stylists and a personable, attentive experience. Reviews mention clients returning to the same stylist, feeling listened to during appointments and describing the service as reliable and friendly.
Located in Papanui, Sherbet Hair Salon stands out locally for steady repeat clientele, named stylists and a high average rating of 4.8. The salon is presented as a place where customers routinely book by stylist and expect consistent, personable service.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.