Wigram Florist

Wigram Florist

Wigram Florist in Hornby, Christchurch, supplies fresh flowers and curated gifts to the Wigram community and nearby suburbs. The shop specialises in occasion bouquets, wedding flowers and personalised presents, including their signature floral-themed mugs. They offer same-day flower delivery, local pick-up, and a focus on attentive communication and bespoke floral styling for events and everyday moments.

68B Springs Road, Hornby, Christchurch 8042, NZ

Performance snapshot

How does Wigram Florist measure up?

4.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

6.6

Overall Score

Scored out of 10 across nine marketing areas

5.6

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Wigram Florist shows an above-average digital health score of 6.6, indicating solid performance with room to improve. The strongest near-term signals include a claimed Google listing with a live website link and a visible phone number, supporting easy customer contact and information access.

Google Business Listing

Wigram Florist shows a moderate health score with room for improvement in branding and storytelling. The listing already includes a clear phone number, website link, claimed status, and open/closed indicator, which supports easy customer contact and reliability.

Google Maps Ranks

Wigram Florist shows an average health score in Google Maps performance, indicating room to grow visibility beyond the current bracket. The strongest signals are top rankings for local and Wigram-related terms, especially for florist and flower delivery in Hornby, Wigram, and Halswell. The main opportunity is to lift aggregate maps visibility while consolidating local prominence.

Citations & Social Media

Wigram Florist shows a low overall health score for social presence, at 1.7 out of 10, indicating significant room for improvement in local platforms. The strongest current asset is Facebook, with a very high trust score as an outstanding profile, suggesting consistent branding and audience engagement on that channel.

Open Hours vs Demand

Wigram Florist's opening hours show concentrated alignment with local demand on weekdays, especially Thursday midday and early afternoon, but miss several busy weekend windows. The shop has 40 weekly open hours that match peak search times and 49 missed high-demand hours. No open hours fall in low-demand periods, so closing patterns avoid obvious inefficiency. Weekend afternoon openings would likely improve commercial reach.

Wigram Florist

Overall sentiment is positive, with an average rating of 4.7 from 26 reviews indicating healthy customer regard. Customers regularly praise clear, attentive communication, personalised floral styling and reliable service for weddings and special occasions. Most praise highlights talented floristry and faithful representation of online images. A few reviews note issues with freshness, pricing changes and a lack of upfront surcharge disclosure.

Reputation

Reputation & Ratings

23%

response rate

How often you engage with customer feedback

4.7

average rating

Your overall rating as seen by potential customers

76%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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