Lovisa

Lovisa

Lovisa in Hornby, Christchurch sells trend-led, waterproof fashion jewellery and offers in-store piercing services. The store focuses on affordable, on-trend accessories and provides piercings performed by trained staff. Customers can shop earrings, necklaces, rings and body jewellery while booking piercings in a retail setting that emphasises friendly, professional service and clear aftercare guidance.

418, The Hub 45 Main South Road, 8042, NZ

Performance snapshot

How does Lovisa measure up?

6.8

Reputation Score

Reviews, ratings, response rate, and business listing completeness

9.7

Overall Score

Scored out of 10 across nine marketing areas

8.1

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Lovisa shows a very high digital marketing health score of 9.7 out of 10, indicating strong overall health. The most notable findings are solid domain health and well-aligned opening hours, with room to strengthen local maps presence and on-page SEO to capture more local search traffic.

Google Business Listing

Lovisa in Hornby shows an above-average Google Business Listing health score of 5.9 out of 10. The listing has a claimed status, a functioning website link, a visible phone number, and open-for-business status. Key strengths include a verified listing and direct contact options, with room to improve the description and photos to reach higher tiers of completeness.

Google Maps Ranks

Lovisa shows above-average health in Google Maps performance with a 7.1/10 overall health. The top opportunities focus on expanding local visibility beyond the borough and continuing to raise aggregate presence across multiple local suburbs, since the borough presence remains minimal despite a strong borough address recognition.

Citations & Social Media

Lovisa in Hornby shows a very low overall social presence health score, signalling limited visibility across key platforms. The top opportunities focus on improving Instagram and TikTok engagement, while maintaining strong trust on Facebook. Also, adding a LinkedIn Company Page could enhance professional branding, and establishing a Fresha profile may reach more NZ customers in beauty and grooming.

Open Hours vs Demand

Lovisa in Hornby shows very high temporal alignment with local demand: 65 peak hours open and no low-demand open hours. Peak matches include late afternoon Thursday and several strong midweek and weekend windows, while several early-evening peaks on Tuesday, Wednesday and Friday are missed. Adjusting a few evening hours could capture extra trade without increasing low-value open time.

Lovisa

Overall health level: average rating 4.5. Reviews for Lovisa in Hornby show largely positive sentiment driven by repeated praise for friendly, professional piercers who explain aftercare and put customers, including children, at ease. Most comments highlight fast, welcoming service and helpful product assistance. A small number of negative reviews mention being ignored or staff busy stocking, which contrasts with the prevalent praise.

Reputation

Reputation & Ratings

93%

response rate

How often you engage with customer feedback

4.5

average rating

Your overall rating as seen by potential customers

69%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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