Flowers Shop

Flowers Shop

Flowers Shop is a small florist in the Saint Albans area of Christchurch that prepares bouquets and floral arrangements for everyday and special occasions. The shop is noted in reviews for tidy, well-presented displays, friendly customer service and the ability to arrange orders on short notice, while a recent review raises a concern about an unexpected charge.

135 Saint Albans Street, St Albans, Christchurch 8014, NZ

Performance snapshot

How does Flowers Shop measure up?

4.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

2.7

Overall Score

Scored out of 10 across nine marketing areas

4.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Flowers Shop shows a low overall digital health score of 2.7/10, indicating limited performance across critical marketing areas. The most notable findings are that the Google Business Listing is claimed with a website link and a visible phone number, and the listing clearly shows open-for-business status. Strengths include controlling listing details and having a direct customer contact point.

Google Business Listing

Flowers Shop shows a solid Google Business Listing health with a score of 5.5 out of 10, indicating average overall completeness and optimisation. The listing already includes a website link, claimed status, open-for-business status, a listing title, and a phone number, which supports easy access for customers. The two key findings are a lack of a meaningful listing description and the need for more listing photos.

Google Maps Ranks

The Flowers Shop in Saint Albans, Christchurch, shows a strong overall health in Google Maps search with a 7.9 out of 10. This indicates good local visibility and reliable reach for customers searching nearby. The top opportunities focus on expanding presence across multiple local suburbs and maintaining momentum to reach top borough performers.

Citations & Social Media

The Flowers Shop shows very low health in social presence. Key opportunities include establishing active Facebook and TikTok profiles, improving Instagram trust, and claiming Yellow and LinkedIn profiles to boost local visibility and customer trust.

Open Hours vs Demand

Flowers Shop's opening hours largely match local demand, with strong alignment across key weekend and weekday peaks. The shop is open during high-traffic periods such as Sunday early to mid-afternoon and Saturday afternoon, but is closed during two smaller morning peaks (Saturday 7am, Sunday 8am). There is one low-demand evening hour open (Monday 7pm) that could be trimmed or tested for demand.

Flowers Shop

Flowers Shop has an overall health level shown by an average rating of 4.3 from a small recent sample of Google reviews. Customers frequently note tidy, well-presented displays, friendly service and the ability to arrange orders on short notice. A recurring concern about an unexpected charge on a recent purchase stands out and lowers sentiment despite generally positive comments.

Reputation

Reputation & Ratings

75%

response rate

How often you engage with customer feedback

4.3

average rating

Your overall rating as seen by potential customers

30%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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