Twiggi Hair

Twiggi Hair

Twiggi Hair is a contemporary salon in Christchurch Central City offering precision haircuts and professional colour services. The team specialises in blonde and curly hair and provides personalised consultations and L'Oreal Professionnel colour. The salon states a commitment to sustainability and aims to keep hair healthy and vibrant while delivering creative, professional styling in a welcoming central-city location.

3/166 Cashel Street, Christchurch Central City, Christchurch 8011, NZ

Performance snapshot

How does Twiggi Hair measure up?

9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.8

Overall Score

Scored out of 10 across nine marketing areas

6.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Twiggi Hair shows a healthy overall digital marketing position with a 7.8 out of 10 health score. The strongest recent achievements include a clear open-for-business status and a claimed Google listing, plus a perfect domain health. These foundations support trust and reliable online presence, while opportunities focus on improving meta descriptions, title tags, and local map performance to lift visibility and click-throughs.

Google Business Listing

Twiggi Hair shows a very high overall health on Google Business Listing, with a health score of 9.9 out of 10. The listing already has the essential details-open status, website link, listing title, claimed status, and a phone number-demonstrating solid listing hygiene. The top opportunity focuses on increasing photo count to reach the top 10% of peers, improving visual impact.

Google Maps Ranks

Twiggi Hair shows a low overall health in Google Maps search, with a 2.7/10 score. The top takeaway is that the business already ranks well for a few core queries, especially hair salon in christchurch centre (Position 3) and unisex hairdresser in richmond (christchurch city) (Position 6). Opportunities lie in improving both aggregate results and borough visibility to climb into higher ranges.

Citations & Social Media

Twiggi Hair shows an overall health score of 4.1 out of 10, indicating below-average presence health. The strongest completed asset is a very high-trust Facebook profile, complemented by an updated Fresha listing and a Fresha directory presence that boosts visibility. Opportunities lie in expanding Instagram and TikTok activity while adding NoSecretSalon, LinkedIn profiles, and a LinkedIn Company page to build trust.

Open Hours vs Demand

Twiggi Hair's opening hours largely match Christchurch's high-demand windows, with strong coverage on Saturday late morning to early afternoon and Tuesday midday. Significant demand on Friday mornings and lunchtime is missed because the salon is closed then. No low-demand hours are open, so the schedule is efficient but could capture more trade by tweaking Friday hours to align with peak customer searches.

Twiggi Hair

Average rating 5 from 74 reviews shows very strong customer sentiment and a consistently healthy local reputation. Reviews repeatedly praise the team for friendly, skilled service, especially named stylists, and for accommodating walk-ins or last-minute bookings. The most important findings are consistently high satisfaction with haircuts and colour, and strong praise for personalised consultations and customer care.

Reputation

Reputation & Ratings

53%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

95%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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