Pegasus Bay Vets
Pegasus Bay Vets is a family-owned companion animal practice in Pegasus offering high-standard medical care in a low-stress clinic. Owned by Ben and Sam Allott, the clinic emphasises compassionate, respectful treatment and open-minded communication, aiming to support pets and their families with attentive, relationship-focused veterinary care close to home.
Performance snapshot
How does Pegasus Bay Vets measure up?
8.5
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.1
Overall Score
Scored out of 10 across nine marketing areas
4.1
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Pegasus Bay Vets shows an overall digital health score of 4.3 out of 10, indicating room for improvement across multiple areas. The strongest recent performance is in Google Business Listing control and basic availability, while key opportunities include improving review responses and local maps search presence.
Google Business Listing
Pegasus Bay Vets shows a very healthy Google Business Listing with a score of 9.8 out of 10. The listing is claimed and verified, displays open-for-business status, includes a title, website link and phone number. The strongest current asset is listing completeness, with photos already meeting local expectations. Opportunities lie mainly in continuing photo updates for higher rankings.
Google Maps Ranks
Pegasus Bay Vets shows a very low overall health score on Google Maps at 1.4 out of 10, indicating limited visibility. Top findings include a reasonable presence in broader maps queries and a minimal local, borough-based footprint. The business should focus on improving both overall map visibility and local borough performance to attract more local clients.
Citations & Social Media
Pegasus Bay Vets shows a very high health score for social presence at 8.9/10, indicating strong credibility across major profiles. The strongest recent wins are outstanding Facebook and Instagram profiles, with high trust scores, and an up-to-date LinkedIn listing. Key opportunity is to extend presence on several local and deal directories to improve discoverability and trust among local clients.
Open Hours vs Demand
Pegasus Bay Vets' published hours fit well with afternoon demand on Tuesday, Wednesday and Thursday (3-4pm), where the clinic is open during the city's busiest windows. Several weekday mornings around 8am are missed opportunities-Monday through Friday show notable search activity while the clinic is closed. No low-demand open hours were identified, so efficiency appears reasonable.
Overall health is very high: average rating 4.9/5, indicating strong customer satisfaction. Reviews consistently praise compassionate, attentive care, continuity of seeing the same vets, and staff who calm anxious pets. Standout themes are kindness during difficult moments and clear communication. The review tone is overwhelmingly positive, with just one low-rating exception in a large sample of 77 reviews.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.9
average rating
Your overall rating as seen by potential customers
93%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Pegasus Bay Vets
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Low
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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High
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Pegasus Bay Vets
Pegasus Bay Vets is an independent, family-owned companion animal practice based in Pegasus. Owned by Ben and Sam Allott, the clinic focuses on providing a high standard of medical care to local pets in a setting designed to be welcoming and low-stress.
The practice offers veterinary care for companion animals, with an emphasis on compassionate treatment and respectful communication. From clinic design to consultations, staff aim to create an environment where owners are listened to and involved in decisions about their pets' health and wellbeing.
Customers commonly describe friendly, caring staff and continuity of care, with many noting the same vets seen across visits. Reviews highlight how the team calms anxious pets, takes time rather than rushing, and shows compassion in difficult moments. There are mentions of the clinic responding at antisocial hours when needed and giving attentive support during bereavement.
Locally, Pegasus Bay Vets positions itself as a community-focused practice that combines family ownership with a deliberate low-stress approach and open-minded communication. The clinic's practical focus on relationships, continuity of care and compassionate handling distinguishes it for Pegasus pet owners seeking steady, personable veterinary support.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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