Lotus Day Spa

Lotus Day Spa

Lotus Day Spa is an award-winning day spa located in Cashmere, Christchurch, set beside Swan Lake Gardens. It offers authentic Thai massage, luxurious facials and full-day pampering packages, including couples treatments. The spa emphasises privacy, qualified Thai therapists and a tranquil garden setting to help customers unwind and enjoy a relaxed, restorative experience.

9 Ernlea Terrace, Cashmere, Christchurch 8022, NZ

Performance snapshot

How does Lotus Day Spa measure up?

10

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7.1

Overall Score

Scored out of 10 across nine marketing areas

5.4

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Lotus Day Spa shows an above-average digital health with a 7.1/10 overall. The strongest momentum comes from solid Google business listing foundations (open status, website link, claimed status, and phone number) that support easy customer contact and availability. Key opportunities include improving local maps presence, on-page SEO and meta description length to boost search exposure.

Google Business Listing

Lotus Day Spa shows an excellent overall health score on Google Business Listing with 9.9 out of 10, indicating strong completeness and optimisation. The top findings include a verified listing that is claimed, an active open-for-business status, and a visible website link for customers to learn more about services.

Google Maps Ranks

Lotus Day Spa shows a low overall health in Google Maps search with an aggregate score of 1.5 out of 10, indicating limited visibility. The top opportunities focus on improving both aggregate and borough-level rankings. Notable strengths include ranking for several sports massage and beautician related terms in Christchurch suburbs, suggesting relevance to local spa services.

Citations & Social Media

Lotus Day Spa shows above-average overall health with a score of 6.2 out of 10. The strongest areas are Instagram and Facebook, both rated very high for trust, indicating solid social presence. Primary opportunities focus on expanding visibility beyond current platforms to include TikTok, Yellow, GrabOne, and Neighbourly profiles to attract new customers.

Open Hours vs Demand

Lotus Day Spa's opening hours largely align with local demand, with strong daytime coverage on weekdays. Peaks on Monday 2pm, Tuesday 10-11am and Thursday 10am are open and well served. However several early-morning peaks around 8am on Monday, Tuesday, Wednesday, Thursday and Friday are closed - these are missed opportunities. A few late-evening slots (Monday-Tuesday 7-8pm, Saturday 7-8pm) run during low demand and could be reduced.

Lotus Day Spa

Average Google rating 4.8 indicates very strong customer sentiment for Lotus Day Spa. Reviews most often praise the tranquil garden setting, professional Thai therapists and deeply relaxing massages; guests also highlight spacious rooms and thoughtful touches like ginger tea. A small number of lower-star reviews exist but do not form a consistent complaint theme, so overall sentiment is distinctly positive and steady.

Reputation

Reputation & Ratings

75%

response rate

How often you engage with customer feedback

4.8

average rating

Your overall rating as seen by potential customers

92%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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