Synergy Hair The Palms

Synergy Hair The Palms

Synergy Hair The Palms is a hair salon in the Shirley suburb of Christchurch offering professional hairdressing and a wide selection of Salon Professional hair care brands. The salon states it aims for a high level of service and is known locally for friendly, attentive stylists who provide cutting, colouring and treatments to suit customer needs.

Corner Marshland &, New Brighton Road, Shirley, Christchurch 8061, NZ

Performance snapshot

How does Synergy Hair The Palms measure up?

6.5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

6

Overall Score

Scored out of 10 across nine marketing areas

7.4

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Synergy Hair The Palms shows an above-average digital health with a 6.0/10 score. The overall trend indicates solid foundations and early traction, though there are clear gaps that affect growth. Strengths include a claimed Google listing, a live website link, consistent opening hours, and a healthy domain. In addition, customers are currently discovering the salon through multiple channels.

Google Business Listing

Synergy Hair The Palms shows an average overall health score, indicating room for improvement, with solid basics in place. The listing already has a website link, a claimed status, a visible title, a phone number and open-for-business information. The key opportunity lies in adding a logo, while the description and photos show progress toward midpoints and can further boost visibility.

Google Maps Ranks

Synergy Hair The Palms shows a healthy Google Maps presence with a health score of 7.3 out of 10. The strongest opportunities relate to improving aggregate map visibility and maintaining momentum in the local suburb of Shirley, where performance is already solid. Focus on sustaining top rankings for key local terms.

Citations & Social Media

Synergy Hair The Palms shows a very low health score for social presence at 0.5 out of 10. The strongest current asset is a Fresha presence, including a fully updated Fresha profile and a Fresha category page that helps discovery beyond the main listing.

Open Hours vs Demand

Synergy Hair The Palms shows very strong temporal alignment with local demand: 64 well-aligned peak hours versus 7 missed high-demand hours and 0 low-demand open hours. Peak Saturdays and late-morning Tuesdays match customer searches closely, while early weekday evenings (Tuesday, Wednesday, Friday 6-7pm) are missed opportunities. Consider opening later on those evenings or offering a late finish at least one weekday to capture demand.

Synergy Hair The Palms

Overall health score 4.2 (average rating). Reviews repeatedly praise friendly, attentive stylists and strong colouring and cutting skills, with many customers noting good communication and helpful product advice. A recurring concern is service inconsistency: a notable cluster of one-star reviews cites long waits, communication breakdowns and mistakes during colouring appointments, which contrasts with the majority of positive experiences.

Reputation

Reputation & Ratings

72%

response rate

How often you engage with customer feedback

4.2

average rating

Your overall rating as seen by potential customers

68%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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