CIC Financial

CIC Financial

CIC Financial is a Christchurch-based mortgage and financial advisory firm that helps clients gain control over their money and plan for life goals. The team works with home buyers, people managing debt, and those seeking protection or investment guidance. They frame advice around clients' overall wellbeing and aim to leave clients in a better financial position.

14 Walker Street, Christchurch 8011, NZ

Performance snapshot

How does CIC Financial measure up?

7

Reputation Score

Reviews, ratings, response rate, and business listing completeness

4.8

Overall Score

Scored out of 10 across nine marketing areas

3.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

CIC Financial's overall digital health sits at 3.9 out of 10, indicating below-average performance. The business shows solid foundations in its Google Business Listing, with claimed status, a visible listing title, a live open-for-business status, and a direct phone number. The strongest takeaway is that the listing is complete and accessible, while local search presence and social activity require attention.

Google Business Listing

CIC Financial shows a very high Google Business Listing health score, indicating the profile is well-optimised. The strongest point is that the listing is claimed and verified with a current phone number and a website link, making it easy for customers to learn about services. A notable improvement is needed in adding more photos to boost engagement.

Google Maps Ranks

CIC Financial shows a low overall health score for Google Maps search performance, at 2.5 out of 10. The business already ranks for key terms in Christchurch centre, notably finance broker and insurance broker, but has limited local visibility overall. Focused improvement in the aggregate and borough-level scores should bring clearer visibility to local buyers.

Citations & Social Media

CIC Financial shows below average social presence health (4.2/10) with solid Facebook and LinkedIn footprints. The strongest finding is the established Facebook Profile and high trust in the website, while opportunities lie in completing other directories to broaden reach and trust among local clients.

Open Hours vs Demand

CIC Financial shows generally good temporal alignment with local demand patterns (health score 7.8/10), but city-level popularity data is unavailable so specific hour-level matches cannot be listed. The algorithm could not flag precise peak-aligned or missed hours. Recommended next steps are to check local search timing, track appointment requests, and trial small shifts to open hours where client interest is observed.

CIC Financial

The business holds a very high health score (average rating 4.9/5). Reviews repeatedly praise responsiveness, clear communication and professional support through the home-buying process, with multiple mentions of staff members like Alex, Alisha and Kieran. Customers highlight ease of contact, timely updates and generous time given. There are no consistent complaints in the review text.

Reputation

Reputation & Ratings

4%

response rate

How often you engage with customer feedback

4.9

average rating

Your overall rating as seen by potential customers

90%

confidence

Rating reliability based on volume and consistency

Ready to see where you really stand?

Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.

Health Score

How healthy is my marketing?

Sign up to reveal

7.4

Market Rank

How do I stack up locally?

Sign up to reveal

#4

Progress

How much have I done?

Sign up to reveal

62%

  • Prioritised action plan based on your real competitors
  • Instructional walkthroughs for every recommendation
  • Frequent progress reports as your scores improve
  • No credit card required. 7-day free trial.
Start your free trial

Your questions, answered

Everything you need to know about this report and MarketBase.

MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.

Not your business? Find yours here.

Search for your business and get your own free report. No sign-up required.

Can't find your business? We'll build your market on request, at no extra cost.