Kess Hair and Beauty
Kess Hair and Beauty is a one-stop salon in Papanui, Christchurch, offering hair, beauty and barber services. The salon provides cuts, styling and general beauty treatments, and is noted in reviews for friendly, skilled stylists who can accommodate last-minute bookings. Local customers often praise specific staff by name and report consistently positive results.
Performance snapshot
How does Kess Hair and Beauty measure up?
7.2
Reputation Score
Reviews, ratings, response rate, and business listing completeness
3.6
Overall Score
Scored out of 10 across nine marketing areas
3.7
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Kess Hair and Beauty shows a below-average digital health score of 3.2 out of 10, highlighting several solid foundations and notable gaps. Overall health is improving but requires focused action to move into a higher band. The strongest completed items are clear: listing control, open-for-business status, and aligned opening hours.
Google Business Listing
Kess Hair and Beauty shows an above-average health score for its Google Business Listing, reflecting solid basic setup and verified control. The listing already includes a claimed status, a working phone number, a website link, a current open status, and a clear title. The main opportunity is to improve the description, which will help reach the local midpoints for listing detail.
Google Maps Ranks
Kess Hair and Beauty shows a low overall health score in Google Maps search performance, with 1.9 out of 10. This indicates limited visibility across maps queries, and a minimal borough presence. The top opportunities focus on improving aggregate visibility and strengthening local results in the Papanui area to reach more local customers.
Citations & Social Media
Kess Hair and Beauty shows very low social presence health, with a 1.2 out of 10. The strongest current asset is a very high trust Facebook profile, while other platforms lag. The most important opportunities are building a visible TikTok and improving Instagram trust, plus completing Yellow and Fresha profiles to boost discoverability.
Open Hours vs Demand
Kess Hair and Beauty's opening hours largely match local demand, with 68 well-aligned peak hours and no low-demand open hours. Strong alignment includes Tuesday 11am and Wednesday 3pm, plus Thursday 4pm and Saturday early afternoons. Missed opportunities occur midweek and Saturday evenings, notably Tuesday and Wednesday 6-7pm and Saturday 6pm. Consider modest evening extensions on high-demand weekdays and targeted Saturday evening openings where staffing and margins allow.
Overall sentiment is positive - average rating 4.6 indicates generally strong customer satisfaction. Reviews repeatedly praise friendly, skilled stylists, named staff and reliable last-minute bookings, with many customers reporting consistently pleasing results. A minority of recent one-star reviews raise concerns about incorrect bookings, poor haircuts and occasional rude interactions, which appear isolated but notable given the overall positive trend.
Reputation
Reputation & Ratings
36%
response rate
How often you engage with customer feedback
4.6
average rating
Your overall rating as seen by potential customers
87%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Kess Hair and Beauty
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about Kess Hair and Beauty
Kess Hair and Beauty is a one-stop salon located in Papanui, Christchurch. It offers a mix of hair, beauty and barber services from a single location, serving local clients who want haircuts, styling and general beauty treatments close to home.
The salon lists hair, beauty and barber work as its core services. That scope covers everyday cuts and styling as well as broader beauty services provided alongside barbering, so clients can book multiple types of grooming in one visit.
Customer feedback shows a strong emphasis on skilled, attentive staff. Recent reviews repeatedly mention positive experiences with named stylists, noting professional results and friendly service. Several reviews also highlight the salon's ability to fit clients in at short notice, and many customers report returning after satisfactory visits.
Locally, Kess Hair and Beauty stands out as a Papanui salon where convenience and staff consistency matter. It combines hair, beauty and barber services under one roof and is recognised by clients for approachable staff and reliable outcomes, making it a practical choice for those seeking regular grooming and occasional last-minute bookings in Christchurch.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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