Muscle People Physiotherapy

Muscle People Physiotherapy

Muscle People Physiotherapy is a Christchurch Central City clinic providing physiotherapy care since 1998. The practice offers injury recovery, chronic pain management and personalised treatment plans from an experienced team. Customers report professional, friendly service and the clinic offers telehealth options. The clinic's central location and long local presence are presented as convenient for city patients.

1 Cashel Street, Christchurch Central City, Christchurch 8013, NZ

Performance snapshot

How does Muscle People Physiotherapy measure up?

4.5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

4.6

Overall Score

Scored out of 10 across nine marketing areas

6.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Muscle People Physiotherapy shows an overall digital health score of 4.6 out of 10, indicating average performance across key areas. The strongest recent result is a solid Google business listing with contact details and an open-for-business status. A primary opportunity is improving response to customer reviews to build trust and engagement online.

Google Business Listing

Muscle People Physiotherapy shows a below-average overall health on its Google Business Listing, with room for improvement in the description and photo coverage. Key strengths include a live website link, verified listing status, clear phone contact, and visible hours indicating openness. These elements provide a solid foundation while opportunities focus on richer description and expanding photos.

Google Maps Ranks

Muscle People Physiotherapy shows a low overall Google Maps health score of 1.5 out of 10, indicating limited visibility across maps. The business ranks well for a few key keywords related to Christchurch centre, particularly physiotherapy centre, physical therapy clinic, and physiotherapist in christchurch centre, suggesting opportunities to strengthen local presence and suburb targeting.

Citations & Social Media

Muscle People Physiotherapy shows a very high health score for its social presence, reflecting strong Facebook, Instagram, and LinkedIn activity. The main strengths are outstanding Facebook and Instagram profiles, plus an active LinkedIn Company listing. Opportunities lie in expanding on TikTok, Neighbourly, Yellow Directory, and related directories to improve discoverability among local customers.

Open Hours vs Demand

Muscle People Physiotherapy's opening hours mostly align with local demand, with 50 well-aligned peak hours and no low-demand waste. Strong matches include Monday 2pm, Tuesday 10-11am, Wednesday 3pm and Thursday 10am. Missed opportunities occur at Tuesday 8am, Tuesday 6pm, Wednesday 6pm, Friday 5pm and Sunday 1pm - these are times with notable search activity when the clinic is closed.

Muscle People Physiotherapy

Muscle People Physiotherapy's review sentiment indicates a generally positive customer experience, with an overall health level of "few recent reviews" and an average rating of 4.4 from 14 reviews. Recurring praise focuses on professional, skilled treatment and friendly, knowledgeable staff; telehealth and central location are noted. A small number of serious safety concerns appear in one negative review and should be considered when assessing clinical communication and triage.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.4

average rating

Your overall rating as seen by potential customers

60%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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