Xpress Auto Parts

Xpress Auto Parts

Xpress Auto Parts is a car wrecker and cash-for-cars service based in Manurewa, Auckland, serving greater Auckland, Northland and northern Waikato. They offer free car removal, national shipping of used parts and a growing stock of genuine secondhand parts at reduced prices. The company emphasises recycling and environmental care while trading in salvage vehicles and used auto parts.

320 Great South Road, Manurewa, Auckland 2102, NZ

Performance snapshot

How does Xpress Auto Parts measure up?

5

Reputation Score

Reviews, ratings, response rate, and business listing completeness

7

Overall Score

Scored out of 10 across nine marketing areas

8.2

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Xpress Auto Parts shows an above-average digital health, with a 7.0/10 overall score. Strengths include a linked Google Business profile to the website, verified open-for-business status, a secure domain and correct business listing name, and claimed ownership enabling management of reviews. Key opportunities exist in hours alignment, rating confidence, star rating, and social profiles that require attention for competitive parity.

Google Business Listing

Xpress Auto Parts shows a moderate overall health with a 6.6/10, indicating above-average presence on Google but room for improvement. The listing already links to the website, is open-for-business and claimed, and lists a phone number, providing solid basic visibility. The top finding is a relatively weak description that lacks specifics about services and reasons to choose Xpress Auto Parts.

Google Maps Ranks

Xpress Auto Parts shows a very high health score for Maps Search, indicating strong local visibility across the Auckland suburbs. The top finding is that the aggregate Maps reach is excellent for surrounding areas, while the borough-specific presence in Manurewa remains strong and responsive to nearby consumers.

Citations & Social Media

Xpress Auto Parts shows an above-average health score of 6.4 out of 10 for its social and directory presence, indicating reasonable reach with room for growth. The top opportunities point to creating and optimising profiles on Instagram, Facebook, TikTok, Yellow Pages and LinkedIn to improve discoverability and customer engagement.

Open Hours vs Demand

Opening hours are already well aimed and one specific gap remains. No closed-hours window is recorded for the week, and when customers do find the business closed they meet a closed door. The busiest hours are not recorded for any closed window, so the existing busiest hours hold the position and let customers arrive and be served during those peak times.

Xpress Auto Parts

Overall sentiment is mixed with an average rating of 3.7, reflecting more positive experiences but meaningful issues. Customers frequently praise friendly, helpful in-person service, good value on used parts and tyres, and the business's recycling focus. The most significant recurring complaint is phone responsiveness and rude phone manners, which appears repeatedly in one-star reviews and undermines the otherwise positive in-person reputation.

Reputation

Reputation & Ratings

32%

response rate

How often you engage with customer feedback

3.7

average rating

Your overall rating as seen by potential customers

55%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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