Robert Purchas & Associates

Robert Purchas & Associates

Robert Purchas & Associates is an accountancy firm based in Hornby, Christchurch. It provides accounting services and business support to local clients, and is noted in reviews for long-standing client relationships and reliable, accurate service. The firm presents a personable, continuity-focused approach valued by customers who have worked with them for many years.

96 Shands Road, Hornby, Christchurch 8042, NZ

Performance snapshot

How does Robert Purchas & Associates measure up?

5.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

4.3

Overall Score

Scored out of 10 across nine marketing areas

3.1

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

The Robert Purchas & Associates digital health score sits at 4.3 out of 10, indicating average overall health. Key strengths include a claimed Google Business Listing, an open-for-business status, and clear contact details that help customers reach the firm. The main opportunities are to improve review engagement, align opening hours with demand, and strengthen on-page SEO.

Google Business Listing

Robert Purchas & Associates shows a below-average Google Business Listing health, at 3.9/10, indicating limited completeness and optimisation. The most notable finding is that essential listing elements are present (title, claimed status, open status, website link and phone), but core visuals and description are missing, which reduces discoverability and customer confidence.

Google Maps Ranks

Robert Purchas & Associates shows a high overall health score of 7.8 out of 10 for Google Maps search, indicating strong visibility across searches. The top finding is that the aggregate score has improved beyond the bottom bracket, with room to broaden presence in multiple local suburbs. The suburb/borough score is already strong, ranking in the top 25 percent.

Citations & Social Media

Robert Purchas & Associates shows a low overall presence health (1.5/10) across social platforms and key directories, indicating limited visibility and trust signals. The most important finding is the absence of active profiles on major channels (Instagram, Facebook, TikTok) and incomplete listings on GrabOne and Neighbourly. The Yellow Directory listing is present and helps exposure.

Open Hours vs Demand

Robert Purchas & Associates shows clear alignment with weekday demand, especially on Thursday mornings and afternoons when searches peak. However, openings during late evenings on weekdays and Fridays mirror low demand and add possible inefficiency. Significant missed demand appears on weekend mornings and Saturday late afternoon when the firm is closed. Adjusting limited weekend or early evening cover could capture unmet customer search activity.

Robert Purchas & Associates

Overall sentiment is very positive, with an average 5-star rating reflecting strong, long-term client trust and satisfaction. Reviews emphasise reliable, accurate accounting, a personable and continuity-focused approach, and integrity in business advice. The most important finding is the strength of long-standing client relationships and consistent praise for practical, dependable support, though all reviews are historical rather than recent.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

44%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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