Silverstream Medical Centre
Silverstream Medical Centre is a GP practice in Christchurch offering family medicine and enrolling new patients. They operate a specialist Skin Cancer Clinic for mole checks, prevention and minor skin surgery, and provide core primary care services including child health, immunisations, wellness checks and ACC injury management in a modern health precinct.
Performance snapshot
How does Silverstream Medical Centre measure up?
2.5
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.4
Overall Score
Scored out of 10 across nine marketing areas
4.5
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Silverstream Medical Centre shows a low overall digital health score of 2.4/10, indicating substantial opportunities to improve online presence. The strongest current positives are solid Google Business basics already in place and verified contact details, which help customers find and reach the clinic. Attention should focus on improving local visibility and customer engagement to move up in rankings.
Google Business Listing
Silverstream Medical Centre shows solid core listing health with a 4.4/10 score and verified ownership. The most important findings are that the listing already includes a website link and phone number, and has claimed status, but lacks a logo and could benefit from more photos. The description is strong but there is room for more exposure through visual content.
Google Maps Ranks
Silverstream Medical Centre shows a low overall health score in Google Maps search, indicating limited visibility beyond core suburb searches. The top opportunities focus on boosting aggregate maps presence and improving local, suburb-level results so more potential patients discover services such as skin checks, immunisations and wound care.
Citations & Social Media
Silverstream Medical Centre shows very low overall health for its social and directory presence, indicating substantial room for improvement in visibility and trust signals across platforms. The strongest existing asset is Facebook, with a very high trust score, suggesting consistent branding and audience engagement there. Immediate focus should be on expanding presence on Instagram, TikTok, Yellow Directory, GrabOne and LinkedIn to broaden reach.
Open Hours vs Demand
Silverstream Medical Centre's opening hours mostly match local demand, with strong alignment midweek afternoons on Tuesday and mid-morning. Notable gaps occur late afternoons and some evening hours when local searches remain high, and a few low-demand open hours suggest small inefficiencies. Adjusting a few closing times and selectively opening one weekend afternoon could better capture patient demand without large extra staffing costs.
Average rating 3.1 indicates mixed customer sentiment for the business, with clear strengths in clinician care and reception support alongside recurring service problems. Many reviews praise specific doctors and staff for empathy and helpfulness, while a large number of 1-star reviews point to long waits, booking delays and perceived dismissive interactions. This split suggests reputation is uneven and could affect patient retention.
Reputation
Reputation & Ratings
7%
response rate
How often you engage with customer feedback
3.1
average rating
Your overall rating as seen by potential customers
34%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Silverstream Medical Centre
Problem
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Average
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Above average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Silverstream Medical Centre
Silverstream Medical Centre is a GP practice located in Christchurch that welcomes new patient enrolments. The centre presents itself as a comprehensive family medicine clinic operating within a modern health precinct and notes opening hours weekdays 9am-5pm.
Services include general practice care across child health, immunisations, wellness checks and management of injuries and trauma (ACC). The centre also describes a specialist Skin Cancer Clinic offering full-body checks, mole assessments, prevention advice and minor skin surgery. New enrolments are subject to capacity and an initial 30-minute appointment for adults is required as part of the enrolment process.
Customer feedback highlights a mix of experiences. Positive comments mention kind and empathetic doctors, helpful reception staff and a thoughtfully designed waiting room. Less positive reviews refer to delays in booking, long waits for appointments, and a few reports of unsatisfactory interactions with clinicians. The overall average rating in the review snapshot is 3.1.
Locally, Silverstream Medical Centre is presented as a family-focused GP practice with dedicated skin cancer services and a team of named doctors. Its combination of routine primary care and a specialist skin clinic, together with its enrolment process and weekday hours, are practical points that distinguish how it operates within Christchurch.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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