First Place Mortgages

First Place Mortgages

First Place Mortgages is a mortgage broking firm based in Addington, Christchurch. They match people with home finance products, carry out daily market research, and state they explain options in plain language. Their service is free to clients and paid by lenders, with a focus on guiding customers through home finance decisions.

Level 1/359 Lincoln Road, Addington, Christchurch 8024, NZ

Performance snapshot

How does First Place Mortgages measure up?

1.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

2

Overall Score

Scored out of 10 across nine marketing areas

3.5

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

First Place Mortgages shows a low digital health score, indicating limited overall performance across key areas. The strongest visible area is the Google Business Listing basics (title, status, website link, claimed status and phone number), while opening hours alignment and customer review engagement lag. Addressing consistency in opening hours and starting to respond to reviews could gradually improve trust.

Google Business Listing

First Place Mortgages shows a very low health score on Google Business Listing, indicating substantial room for improvement in profile completeness. The two most important findings are the lack of a meaningful listing description and the absence of photos and a logo, which limits engagement and brand recognition.

Google Maps Ranks

First Place Mortgages shows very low overall health in Google Maps search, with a score of 1.3 out of 10. The business yet ranks in a few broader maps queries and holds a small presence in local results. Key opportunities lie in improving aggregate visibility and strengthening borough searches, using the top performing keywords as anchors.

Citations & Social Media

First Place Mortgages shows very low health in MarketBase's social presence scoring, reflecting limited activity across key platforms. The strongest signal is a need to establish consistent profiles on Instagram, Facebook, and TikTok, plus directory listings like TikTok Directory and Neighbourly. Implementing a unified, profile-consistent approach will improve visibility and trust with local customers.

Open Hours vs Demand

First Place Mortgages has a low temporal alignment score (2.4/10) and city-level demand data is unavailable, so specific hour-level matches cannot be identified. Because the algorithm lacks local popularity inputs, no clear strong alignments or precise missed-peak closures can be confirmed. Practical action should focus on collecting local enquiry patterns and testing modest evening or weekend openings to better match customer demand.

First Place Mortgages

Overall health: 5/5 based on historical Google reviews, indicating very positive sentiment. Reviews repeatedly praise helpfulness, plain-language explanations and a willingness to solve problems, with clients recommending the firm. No consistent complaints appear in the available feedback. The absence of reviews in the past two years means this high score reflects historical experiences and may not represent current service levels.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

34%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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