Duncan Cotterill
Duncan Cotterill is a full-service law firm based in Christchurch Central City. The firm provides a range of legal services through locally based lawyers and national offices, and is known locally for clear communication and practical, professional advice. Clients note timely responses and a thorough, helpful approach across commercial, community and personal legal matters.
Performance snapshot
How does Duncan Cotterill measure up?
6.5
Reputation Score
Reviews, ratings, response rate, and business listing completeness
9.4
Overall Score
Scored out of 10 across nine marketing areas
8.6
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Duncan Cotterill shows a very high digital marketing health score of 9.4 out of 10. Overall health is strong, with reliable domain health, accurate opening hours, and a claimed Google listing. The most important findings are: great technical health and hours alignment, plus a key gap in response to Google reviews that could improve trust with customers.
Google Business Listing
Duncan Cotterill shows a healthy presence with a solid open-for-business status, verified listing, a listed website link and a visible phone number. The overall health score is 4.7 out of 10, reflecting above-average readiness but room for meaningful improvements. Key findings include a valid listing and accessible contact details, with opportunities to improve the description and logo presence.
Google Maps Ranks
Duncan Cotterill's Google Maps health sits in the mid-range with an overall health score of 5.2 out of 10. This indicates moderate visibility and room to grow across city-wide searches and within the firm's borough. Top opportunities focus on expanding aggregate visibility and continuing to improve the local borough presence.
Citations & Social Media
Duncan Cotterill shows solid online presence with an overall health score of 7.1 out of 10, indicating above-average social presence for a local firm. The strongest evidence lies in Facebook, with a very high trust score and active engagement, and an accurate LinkedIn Company listing. Key opportunities focus on expanding profiles beyond Facebook and LinkedIn, including Instagram, TikTok, Yellow, Tiktok Directory and GrabOne to improve reach and trust.
Open Hours vs Demand
Duncan Cotterill's opening hours largely match city demand during weekday mid-day peaks, with no low-demand hours open. Strong alignment is concentrated around weekday lunchtimes and mid-mornings (notably Tuesday and Thursday). However, several high-demand weekend and early-morning slots are missed while the firm remains closed. Adjusting a small number of weekend or early-morning openings could capture unmet local demand without adding low-demand hours.
Average rating 4.5 from 62 Google reviews shows generally positive customer sentiment for Duncan Cotterill. Clients regularly praise clear communication, timely responses and practical, professional advice across commercial, community and personal matters. A small number of serious complaints about communication and perceived conflicts of interest are present and stand out against the otherwise favourable feedback.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.5
average rating
Your overall rating as seen by potential customers
78%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Duncan Cotterill
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
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Very high
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
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Very high
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
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More about Duncan Cotterill
Duncan Cotterill is a full-service law firm with a Christchurch Central City office. The firm's profile notes lawyers located across New Zealand; the Christchurch office forms part of that national network. It presents as a general legal practice serving businesses, community groups and individuals from its city location.
Services mentioned in the firm's public information include broad legal assistance rather than a narrow specialisation. The firm provides advice to commercial clients, not-for-profit groups and private clients, drawing on a team of lawyers across multiple cities. The website positions the firm as able to handle a wide range of legal issues through its local and national resources.
Customer feedback highlights consistent themes around communication, professionalism and practical support. Clients describe clear, timely communication and an attention to detail, and several reviews note that staff were helpful, thorough and made processes straightforward. A small community committee specifically mentioned affordable, prompt advice for non-profit needs, while other clients praised individual lawyers for being responsive and supportive throughout their matters.
For Christchurch clients, Duncan Cotterill is distinguished locally by its role as a city-based office of a larger New Zealand firm, offering access to a wider lawyer network alongside local service. Customers can expect professional, communicative legal help for commercial, community and personal matters, with reviews emphasising responsiveness and practical guidance.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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