Malcolm Wallace

Malcolm Wallace

Malcolm Wallace is a Christchurch-based barrister, arbitrator and mediator practising in the CBD. He focuses on trust, property and commercial disputes, including trust and estate litigation, and aims to guide parties toward cost-effective, timely resolutions using arbitration and mediation where suitable.

Public Trust Suites 152 Oxford Terrace, CBD, Christchurch 8011, NZ

Performance snapshot

How does Malcolm Wallace measure up?

3.1

Reputation Score

Reviews, ratings, response rate, and business listing completeness

3

Overall Score

Scored out of 10 across nine marketing areas

3.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Malcolm Wallace's overall digital marketing health is below average, with a 3.0 out of 10 health score. Strengths include an accurate Google Open-for-Business status, a website link on the listing, a listing title, a listed phone number, and a star rating in the top 10%. The main opportunities focus on improving Google reviews, Maps search performance, and listing responsiveness to customer feedback.

Google Business Listing

Malcolm Wallace's Google Business Listing shows a low health score overall, reflecting incomplete optimisation. Key positives include a listed phone number, a complete address, an open-for-business status, a website link, and a visible listing title. The biggest gaps are the listing not being claimed, a minimal description, few or no photos, and a missing logo that limit customer discovery.

Google Maps Ranks

The Maps search health for Malcolm Wallace is 2.2 out of 10, indicating low visibility in Google Maps. The most notable finding is that the business already ranks in several top positions for multiple paralegal and barrister keywords, especially in Westmorland and Avondale. This shows some relevant visibility, but overall growth is needed to improve map presence.

Citations & Social Media

Malcolm Wallace shows an overall health score of 3.2 out of 10 for Citations and Social Presence, indicating below-average presence. The strongest confirmed asset is a LinkedIn profile, supporting professional credibility and local reach. Opportunities lie in building out Instagram, Facebook, TikTok, Yellow Profile listings and a LinkedIn Company page to broaden visibility and trust with customers.

Open Hours vs Demand

Malcolm Wallace's published hours mostly match weekday midday demand in Christchurch CBD, with strong alignment at Tuesday 12-1pm, Wednesday 12pm and Thursday 10-11am. Several high-demand windows are missed, notably weekend afternoons and early Friday morning. No hours are open during low-demand periods, so current schedule is efficient but may lose enquiries by being closed at certain popular times.

Malcolm Wallace

Overall health is limited sample - average rating 5 from 1 review, so conclusions are tentative. Reviews praise deep expertise in arbitration and mediation and describe clear, effective handling of disputes. Customers highlight professionalism and successful dispute resolution. No recurring complaints appear in the limited sample. The business's focus on trust, property and commercial disputes aligns with the positive comments in reviews.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

21%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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