Matthews Eyecare

Matthews Eyecare

Matthews Eyecare is an optometry practice in Woolston, Christchurch, established in 1957. They describe themselves as New Zealand's biggest independent optometrist and focus on clinical eyecare, offering eye tests, specialist optometrists and guidance on eye health and UV protection.

The Tannery Shop 50/3 Garlands Road, Woolston, Christchurch 8023, NZ

Performance snapshot

How does Matthews Eyecare measure up?

6.6

Reputation Score

Reviews, ratings, response rate, and business listing completeness

5.3

Overall Score

Scored out of 10 across nine marketing areas

6.9

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Matthews Eyecare shows an overall digital health score of 5.3 out of 10, indicating several areas for improvement. The strongest confirmed assets are a claimed Google listing and a working business phone number, with the listing linking to the site and clear open status for customers. Key opportunity areas include on-page SEO, review response rate, and meta/title tags.

Google Business Listing

Matthews Eyecare shows a generally solid Google Business Profile with a health score of 4.3 out of 10, indicating average completeness. The listing has essential basics in place, including a title, claimed status, a website link, a visible phone number, and Open-for-Business status. The two strongest takeaways are having a claimed listing and a linked website, with room to improve description and photos.

Google Maps Ranks

Matthews Eyecare shows a very high health score in Google Maps search at 9.1/10, indicating strong visibility. The top opportunities focus on further improving aggregate local reach and solidifying suburb-level performance, with a goal of reaching the top 10% in the borough. Current keywords show strong rankings for Woolston, Hillsborough, Heathcote Valley and related optometry terms.

Citations & Social Media

Matthews Eyecare shows a solid health score of 7.2 out of 10 for social presence. The strongest current findings are outstanding Facebook and Instagram profiles, both with very high trust scores, indicating authoritative visibility. Opportunities lie mainly in expanding listings on several directories and platforms to improve discoverability among local customers.

Open Hours vs Demand

Matthews Eyecare's opening hours align well with weekday and Saturday lunchtime demand, especially Tuesday mornings (10-12) and Thursday 11am, and Saturday midday. There are no low-demand open hours, so operating time is efficient. However, several Sunday midday hours (11am-3pm) are closed while local search interest is high - a clear missed opportunity to capture weekend patients.

Matthews Eyecare

Matthews Eyecare shows an excellent overall health level - average rating 5 from 32 reviews - signalling very positive customer sentiment. Reviews consistently praise professional, thorough eye tests and knowledgeable staff, with multiple mentions of specific clinicians for careful, friendly service. The strongest theme is trust in clinical care; no recurring complaints appear in the review set.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

89%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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