Becky Lee - The Cushion Couturier

Becky Lee - The Cushion Couturier

Becky Lee - The Cushion Couturier is a Christchurch-based maker of handmade designer cushions, operating from a boutique and workroom in St Albans. Becky combines printed linens, plush velvets, vintage fabrics and luxury textiles sourced internationally, and offers a personalised cushion design service to recommend, design and tailor-make cushions suited to each customer's space. They state a commitment to quality.

69 Rutland Street, St Albans, Christchurch 8014, NZ

Performance snapshot

How does Becky Lee - The Cushion Couturier measure up?

9.1

Reputation Score

Reviews, ratings, response rate, and business listing completeness

4.6

Overall Score

Scored out of 10 across nine marketing areas

1.8

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Becky Lee - The Cushion Couturier shows a health score of 4.6 out of 10, indicating the plan is average and room for improvement. The strongest confirmed gains include a claimed Google Business Listing and a visible phone number, plus an open-for-business status. These help customers find and contact the business, but overall digital presence has gaps.

Google Business Listing

Becky Lee - The Cushion Couturier shows a very healthy Google Business Listing, with a 9.0 health score. The listing already has a website link, a phone number and claimed status, and accurately shows whether the store is open. Strengths include the listing's title and presence of key contact details, while photos are already at or above median levels.

Google Maps Ranks

Becky Lee - The Cushion Couturier shows a below-average overall health score for Google Maps, at 3.2 out of 10. The business has some visibility in broader maps queries but local results remain limited. Top opportunities focus on strengthening aggregate Maps presence and improving borough-level performance in St Albans.

Citations & Social Media

Becky Lee - The Cushion Couturier shows overall health that is below average, with a 4.1/10 in social presence health. The strongest completed achievement is a Facebook profile rated very high for trust, providing a solid anchor for the brand. The current opportunities focus on expanding reach on Instagram, TikTok, LinkedIn, GrabOne, and Neighbourly to improve visibility and consistency across key platforms.

Open Hours vs Demand

Becky Lee's published hours show some clear matches and gaps with Christchurch demand. Key daytime slots on Wednesday, Tuesday, Thursday and Friday align with high search interest. However the business is closed during several popular windows, notably Sunday 10am, Wednesday 9am, Thursday 5pm, Monday 2pm and Tuesday 9am. No open hours fall in low-demand periods.

Becky Lee - The Cushion Couturier

Becky Lee - The Cushion Couturier shows very strong customer sentiment, with an average Google rating of 5 from 25 reviews. Customers repeatedly praise personalised design advice, high-quality craftsmanship and a wide range of fabrics, noting thoughtful service and a welcoming St Albans shop. Emotional projects and bespoke work are highlighted as particularly valued.

Reputation

Reputation & Ratings

60%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

87%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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