The Palms Florist
The Palms Florist is a florist based in Spreydon, Christchurch, creating floral arrangements and bouquets for everyday occasions, gifts and local events. Located in the Spreydon suburb, The Palms Florist serves Christchurch customers with attentive, friendly service and holds a five-star average rating from reviewers.
Performance snapshot
How does The Palms Florist measure up?
1.6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
1.7
Overall Score
Scored out of 10 across nine marketing areas
3.1
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
The Palms Florist shows a low overall digital health, with a 1.7 out of 10 score, and notable gaps in reviewing engagement and domain reliability. Primary strengths include a claimed Google Business listing, open-for-business status, aligned opening hours, and a visible listing title and phone number, which support local visibility and trust. The most important finding is the need to improve customer engagement through reviews and responses while stabilising the website health.
Google Business Listing
The Palms Florist shows a low overall health score for its Google Business Listing, indicating room for improvement in key profile fields. Highlights include the listing being claimed and the full address plus a phone number, which aids credibility, while there is no website link and the description is minimal. Photo activity has started but needs more images.
Google Maps Ranks
The Palms Florist shows an above-average Google Maps health score of 6.8 out of 10, indicating solid visibility with room to build. Key findings include strong ranking for "florist in Somerfield" and "flower delivery in Somerfield," both at position 1, and solid positions for "florist in Spreydon" and "flower delivery in Spreydon." These top keywords anchor local visibility and suggest opportunities to expand to nearby suburbs.
Citations & Social Media
The Palms Florist shows a very low overall health score for social presence, at 0.4 out of 10, indicating limited visibility and engagement across key platforms. The strongest clear opportunity is building active profiles on Facebook and Instagram to improve local visibility, with additional potential from TikTok and LinkedIn to broaden reach. Existing Neighbourly listings could also be claimed.
Open Hours vs Demand
The Palms Florist's opening hours largely match local demand for weekend and midweek peaks, with 61 well-aligned peak hours and no low-demand open hours. Strong alignment is evident on Sunday afternoons and key midweek and Saturday daytime slots. However, some popular early evening and morning windows are missed. Small adjustments to Sunday evening and weekday early-morning openings could capture more sales.
The Palms Florist shows a positive historical customer sentiment, holding a five-star average from a single older review, paired with a note that there are no recent reviews in the last two years. The most notable finding is consistent praise for attentive, friendly service, but current health is limited by the lack of recent feedback to confirm that experience remains consistent.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
21%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for The Palms Florist
No website found
We couldn't locate an active website for this business. A solid web presence is critical for online visibility and lead generation.
More about The Palms Florist
The Palms Florist operates from Spreydon in Christchurch and provides florist services to the surrounding community. As a local florist, The Palms Florist offers floral arrangements and bouquets for a range of occasions, serving customers in and around the Spreydon area.
The shop focuses on traditional florist work including curated bouquets and prepared arrangements. Offerings are aimed at everyday gifting, special occasions and local events, and the team arranges flowers to suit different needs and settings.
Customers consistently report a positive experience, reflected in a five-star average rating and comments noting lovely service. Reviews point to attentive and friendly interactions, suggesting customers find the staff approachable and helpful when choosing flowers and arrangements.
As a Spreydon-based florist serving Christchurch, The Palms Florist is distinguished locally by its community presence and consistently high customer satisfaction. The combination of neighbourhood location, standard florist services and positive feedback from clients makes it a recognised option for floral needs in the area.
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Health Score
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7.4
Market Rank
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#4
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62%
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