Richmond Village Dental
Richmond Village Dental is an independent, locally owned dental clinic in Richmond, Christchurch. The clinic offers comprehensive dental care using state-of-the-art equipment and modern techniques. Its team, including dentists Victoria McKelvey, Daniel Du and Ella Jerram and hygienist Kamila Khan, aims to provide gentle, respectful treatment and welcomes new patients in a comfortable, community-focused setting.
Performance snapshot
How does Richmond Village Dental measure up?
7.8
Reputation Score
Reviews, ratings, response rate, and business listing completeness
9.1
Overall Score
Scored out of 10 across nine marketing areas
7.5
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Richmond Village Dental shows a very high digital marketing health score of 9.1 out of 10. The strongest current strengths are a fully claimed Google Business Listing with a website link, perfect domain health, and clear Open-for-Business status, which helps patients find accurate information and trust the clinic.
Google Business Listing
Richmond Village Dental shows strong health on Google Business Listing with a score of 8.3 out of 10. The listing already provides a visible phone number and a website link, and it is claimed and verified, with an Open-for-Business status clearly displayed. The strongest current asset is the listing description and photo count, which are in good standing.
Google Maps Ranks
Richmond Village Dental shows a very high overall health score for Maps Search, indicating strong visibility across Google Maps. The strongest finding is borough-specific visibility in Richmond, Christchurch, where the business ranks in the top 10%. A second notable strength is top-positions for multiple high-priority keywords, including cosmetic dentist in richmond and dentist in richmond.
Citations & Social Media
Richmond Village Dental shows very high health in the Citations & Social Presence area, indicating strong visibility across key profiles and directories. The strongest current performance comes from Facebook and Instagram, with outstanding activity and trust signals. A TikTok Directory listing is present, but broader platform participation remains limited. The main takeaway is to sustain top-tier profiles while expanding a few missing channels.
Open Hours vs Demand
Richmond Village Dental's opening hours show clear alignment with weekday demand, especially mid-morning and mid-afternoon on Tuesday and mid-morning Wednesday. Several popular weekend and late‑afternoon Friday slots are missed while there are no low‑demand open hours, indicating schedules are generally efficient but conservative. Focusing on selective extended hours could capture unmet Saturday and Friday demand without adding unnecessary weekday coverage.
Overall health is high: average rating 4.8 from 94 Google reviews. Customers regularly praise gentle, patient care, friendly staff and clear communication, noting the clinic feels comfortable and welcoming for anxious patients and children. Standout praise highlights efficient, thorough clinicians and modern facilities that put clients at ease. A small number of low-star outliers are present but rare.
Reputation
Reputation & Ratings
59%
response rate
How often you engage with customer feedback
4.8
average rating
Your overall rating as seen by potential customers
90%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Richmond Village Dental
Pass
Website Connectivity
Is your website reachable, secure, and responding properly? We check domain health, HTTPS status, and connection reliability.
View full report
High
On-Page SEO
How well is your website set up for search engines? We assess title tags, meta descriptions, content structure, and mobile readiness.
View full report
Above average
Backlinking
Do other trusted sites link to yours? We measure the number and quality of backlinks pointing to your domain.
View full report
More about Richmond Village Dental
Richmond Village Dental is an independent, locally owned dental clinic located in Richmond, Christchurch. The practice provides general and comprehensive dental services and states it is passionate about looking after smiles in the local community. The clinic highlights a comfortable environment and a focus on patient wellbeing.
The team offers a broad range of services and says it uses state-of-the-art equipment and the latest techniques. New patients are welcomed and are sent information about what to expect, including a health history form to complete beforehand. Staff describe their approach as kind, respectful and non-judgemental.
Customer feedback commonly mentions friendly, calming staff and a reassuring experience during treatment. Reviews describe clear explanations from clinicians, helpful and efficient care, and support for patients with dental anxiety. These themes suggest customers experience attentive communication and a focus on comfort during appointments.
Locally, Richmond Village Dental presents itself as a community-oriented practice with a named clinical team and a straightforward patient onboarding process. It positions comfort and respectful treatment as practical distinguishing features for people seeking dental care in Richmond, Christchurch.
Ready to see where you really stand?
Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.
Health Score
How healthy is my marketing?
Sign up to reveal
7.4
Market Rank
How do I stack up locally?
Sign up to reveal
#4
Progress
How much have I done?
Sign up to reveal
62%
- Prioritised action plan based on your real competitors
- Instructional walkthroughs for every recommendation
- Frequent progress reports as your scores improve
- No credit card required. 7-day free trial.
Your questions, answered
Everything you need to know about this report and MarketBase.
MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.
Not your business? Find yours here.
Search for your business and get your own free report. No sign-up required.
Can't find your business? We'll build your market on request, at no extra cost.