marketbaseExclusive Marketbase Report
Prepared for

Bay Audiology Rolleston

Audiologist · Rolleston North West, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Bay Audiology Rolleston

Audiologist · Rolleston North West, Christchurch

Where you stand#22of 55 audiology businesses
Overall health6.1/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Bay Audiology Rolleston, located at 41 Shelley Street in Rolleston, provides personalised hearing services including free adult hearing checks, tailored hearing-aid fittings and a no-obligation trial. The clinic also offers tinnitus support, ACC-funded consultations, ongoing aftercare such as maintenance and battery replacements, and a range of hearing accessories in-clinic.

Bay Audiology Rolleston is an audiology clinic based at 41 Shelley Street in Rolleston. It provides hearing services for adults and states a focus on long-term hearing health, with appointments and in-clinic care available from its Rolleston team.

Services include free hearing checks for adults aged 18+, tailored hearing-aid fittings and a no-obligation hearing-aid trial to help clients find suitable devices. The clinic also lists tinnitus support, ACC-funded consultations, and a selection of hearing accessories available in-clinic.

Customer feedback themes point to friendly, professional and helpful staff, with several reviewers noting efficient service and positive outcomes after fittings. Clients describe clear aftercare interactions; the clinic emphasises device maintenance, battery replacements and adjustments as part of ongoing support.

Locally, Bay Audiology Rolleston is presented as a community-accessible audiology service offering comprehensive fittings and follow-up care. The combination of free screening, trial fittings and routine aftercare is highlighted as practical options for Rolleston clients seeking hearing assessment and device support.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Bay Audiology Rolleston shows strong Google Business Listing health with an 8.0/10 score, indicating solid completeness and control. The most notable findings are that the listing is claimed and has a listed phone number and website link, plus an open-for-business status. The top opportunities focus on boosting description and photo counts to further differentiate in the Rolleston market.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 2
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
9.4Strong
9:41
Tiles © Esri
3
Bay Audiology Rolleston✓✓
4.7 ★★★★★ (26)
Audiologist · Rolleston North West2
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Bay Audiology Rolleston, based at 41 Shelley Street, delivers personalised hearing solutions designed to support your long-term hearing health. Services include free hearing checks for adults aged 18+, tailored hearing aid fittings, and a no-obligation hearing aid trial to help you find the right solution. The clinic also offers expert tinnitus support, along with comprehensive aftercare services such as device maintenance, battery replacements, and adjustments. ACC-funded consultations are available, and a variety of hearing accessories can be found in-clinic. Bay Audiology Rolleston is committed to providing expert, ongoing care for your hearing needs.

1
Google listingChristchurch audiology · 55 businesses
You are #4 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Bay Audiology Rolleston shows a strong overall health score on Google reviews, with good engagement and improving ratings. The two most impactful findings are a rising star rating and a solid review count, along with strong rating confidence and a solid response rate that outperforms half the market.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 2
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing 3 of them.
7.4Good
9:41
Bay Audiology Rolleston
OverviewReviewsPhotosAbout
4.7★★★★★26 reviews 2
5
4
3
2
11
3How far your rating and your review count together can be trusted
S
Steffan C.★★★★ · a month ago

Response from the owner

Thank you for your 5-star rating, Steffan. We're delighted to hear you had a positive experience with our Rolleston team. We appreciate your support and thank you for taking the time to leave a review...

M
monique O.★★★★★ · 3 months ago

I have done.

Response from the owner

Thank you for your 5-star review, Monique. We're delighted to hear you had a positive experience with our Rolleston team. We appreciate your support and thank you for taking the time to leave a review...

Google reviewsChristchurch audiology · 55 businesses
You are #15 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

The Bay Audiology Rolleston Maps performance is moderate, with a health score of 5.6 out of 10. This indicates steady visibility but room for improvement in maps search results. The strongest results show the clinic ranking well for several hearing-related queries in Rolleston and surrounding areas, suggesting solid relevance for local customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
4.6Room to grow
9:41
1234Tiles © Esri
1Top three for "hearing aid store" in 6 suburbs, seen in 9
1
Resonate Health Rolleston4.8 ★ (53) · Audiologist
2
Bay Audiology Rolleston24.7 ★ (26) · Audiologist
3
Brenna Sincock Hearing4.7 ★ (18) · Audiologist
4
Hear Again Ltd5.0 ★ (178) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #30 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Bay Audiology Rolleston shows an average health score with solid social assets like a very high trust Facebook page and an active Neighbourly listing. The strongest asset is the Facebook presence; the main opportunity is expanding profiles on Instagram, TikTok, LinkedIn, GrabOne, and Neighbourly, to improve discovery and trust for local customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/bay-audiology-rolleston) found via: Google search results.
  • ✓
    Infobel ListingWe can see your Infobel Listing listing (https://infobel.com/bay_audiology_rolleston) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
6.5Good
9:41
Gbay audiology rolleston rolleston north west
AllImagesMapsNews
FacebookBayAudiologyBay Audiology Rolleston | Facebook✓
Infobelbay_audiology_rollestonBay Audiology Rolleston | Infobel✓
Neighbourlybay-audiology-rollestonBay Audiology Rolleston | Neighbourly✓
Healthpagesaudiologists-bay-audiology-groupBay Audiology Rolleston | Healthpages
Healthpointresonate-health-rolleston-studioFound through search, not linked from anything you own
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #20 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokInfobelNeighbourlyHealthpagesYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
8 checks on your Facebook page. You're seeing 5 of them.
9.4Strong
9:41
facebook
Bay Audiology✓
5.6K followers ✓
Inspiring New Zealanders to Rediscover the Joy of Hearing.1
FollowMessage
🌐 bayaudiology.co.nz✓
☎ +64 800 700 851
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #4 for your Facebook page
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Bay Audiology Rolleston shows an above-average on-page SEO health with a score of 6.3 out of 10. Key strengths include a valid favicon, a balanced text-to-page size ratio, sufficient character count, a properly sized page, and a visible H1 tag. Main opportunities focus on refining meta description and title tag length, improving URL SEO-friendliness, and speeding up page load times to reduce user abandonment.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    Separate sites linking to youNo separate website links to yours.
  • 2
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 3
    The shape of your link profileNo links to your site were found, so there is no shape to read yet.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠bayaudiology.co.nz✓
✓Favicon
✓Page file size
1Separate sites linking to you
2On-page score
3The shape of your link profile
Your websiteChristchurch audiology · 55 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Bay Audiology Rolleston's website shows low overall health for traffic and visibility, with a health score of 2.4 out of 10. The most important findings are minimal organic traffic value and no organic keywords in the top 100, indicating weak visibility. Paid traffic shows little to no measurable spend but some opportunity exists with targeted campaigns.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
9:41
Gaudiologist rolleston north west
AllMapsImagesShopping
No ads from you on any search
www.newzealandhearing.co.nzBrenna Sincock Hearing – Audiology Clinic in Rolleston
www.bayaudiology.co.nzBay Audiology Rolleston: Hearing Aids and Care

Bay Audiology Rolleston, 41 Shelley Street. Free hearing test. Hearing aids. Qualified audiologists. Connect with us at 0800 700 851 to schedule your ...

3
www.resonatehealth.co.nzHearing Aids & Ear Wax Removal | Rolleston
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Bay Audiology Rolleston's published hours partially match local demand: 40 weekly hours align with peak search times but 84 peak-hour gaps remain. The clinic is open during several weekday high-demand mid-morning and lunchtime slots, yet closed across several popular weekend midday times. No open hours fall during low-demand windows, suggesting scheduling is focused but could capture more weekend customers with modest hour changes.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
9:41
Bay Audiology Rolleston
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#22of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #22 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 55 audiology businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for