Collins James Limited

Collins James Limited

Collins James Limited is a Rangiora-based firm of chartered accountants and business advisers specialising in Xero. The small, nimble team offers practical accounting, budgeting and business advisory services, helping clients set achievable goals and track progress through the year. Customers consistently rate the service highly and cite a personal, experienced approach.

6/130 Percival Street, Rangiora 7400, NZ

Performance snapshot

How does Collins James Limited measure up?

4.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

5.5

Overall Score

Scored out of 10 across nine marketing areas

4.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Collins James Limited shows an overall digital marketing health of 5.5 out of 10, indicating average performance and room for improvement. The business has made solid early progress in listing basics and visibility, with a clear path to boost trust and customer engagement. Key results point to stable contact data and open status while highlighting higher-potential gaps in reviews, timing, and maps presence.

Google Business Listing

Collins James Limited shows a moderate overall health on Google Business Listing with room for improvement. The listing already provides a website link, a listing title, claimed status, a visible phone number, and Open-for-Business status, which helps customers reach and trust the firm. However, there are gaps in visuals and branding that should be addressed.

Google Maps Ranks

The Maps Search Performance for Collins James Limited shows a low overall health score, at 2.6 out of 10, indicating limited visibility in Google Maps results. Top findings include a reasonable presence in broader maps queries but weak local, suburb-level performance. Strengths include a consistent service focus on accounting and Xero for Rangiora clients.

Citations & Social Media

Collins James Limited shows an average overall health for Citations & Social Presence, indicating room for improvement in local platform presence. The strongest current asset is a robust Facebook profile and an accurate LinkedIn listing, which help establish trust with customers. Key opportunities lie in establishing Instagram, TikTok, LinkedIn Company, and directory listings to boost visibility and credibility.

Open Hours vs Demand

Collins James Limited shows clear concentration of well-aligned hours on Thursdays, matching the local peak demand. The firm is open during several high-demand Thursday windows (9am, 10am, 1-3pm) but is closed during multiple weekend demand peaks, notably Sunday mornings and Saturday late afternoon. No open hours fall in low-demand periods, suggesting the main issue is missed weekend demand rather than inefficient weekday coverage.

Collins James Limited

Collins James Limited shows very strong customer sentiment, reflected in a five-star average and a Google star rating in the top 10%, indicating exceptional satisfaction. Key findings: the firm has excellent ratings but few public reviews and no responses to existing feedback. Priority areas are increasing review volume and starting regular public responses to build greater confidence among prospective clients.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

5.0

average rating

Your overall rating as seen by potential customers

21%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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