Ian Robertson & Co Lawyers
Ian Robertson & Co Lawyers is a Christchurch law firm based in Ilam offering legal services across the Canterbury region. The firm describes itself as a small, boutique practice; client feedback highlights professional, responsive service and reasonable fees, with a caring team that helps clients through stressful situations.
Performance snapshot
How does Ian Robertson & Co Lawyers measure up?
6
Reputation Score
Reviews, ratings, response rate, and business listing completeness
2.4
Overall Score
Scored out of 10 across nine marketing areas
2.6
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
Ian Robertson & Co Lawyers shows a low digital health score of 2.4 out of 10, with limited online engagement and inconsistent presence. Key achievements include a claimed Google Business Listing, an open-for-business status, a listed phone number, a top-10% star rating, and accurate listing control. The most important findings are the lack of review response activity and missing social profiles, which constrain trust and visibility.
Google Business Listing
Ian Robertson & Co Lawyers shows a below‑average health score for its Google Business Listing, at 3.3 out of 10. Overall health indicates several foundational gaps, but there are solid elements in place. The most important findings are that the listing is claimed and has a phone number and full address, while key gaps include missing website link and logo, and only partial photo growth.
Google Maps Ranks
The Maps search health for Ian Robertson & Co Lawyers is 7.2 out of 10, indicating a solid standing with room to strengthen local visibility. Top findings show strong performance for suburb and city-wide results, and particular strength in ranking for several core practice areas. Opportunities focus on maintaining local visibility while pushing into top quartile standings.
Citations & Social Media
Ian Robertson & Co Lawyers shows a low overall health score for social presence, with 2.4 out of 10. The most notable strength is an active LinkedIn presence that reaches customers through professional networks. The biggest opportunities lie in adding or reviving profiles on Instagram, Facebook and TikTok, plus completing Yellow Directory and Yellow Profile listings to boost local visibility.
Open Hours vs Demand
Ian Robertson & Co Lawyers has a moderate match between published hours and local demand: 40 well-aligned peak hours but 41 missed high-demand hours and no low-demand open hours. The firm is open during several midday and late-morning city peaks (Tuesday 12-1pm, Wednesday 12pm, Thursday 10-11am) but misses some weekend and early-morning demand windows that could be commercially useful.
Overall sentiment for Ian Robertson & Co Lawyers is very positive, with an average rating of 5 from 11 Google reviews. Customers consistently praise professionalism, responsive service, reasonable fees and a caring team that helped clients through stressful situations. The main finding is steady high satisfaction, but the conclusion is limited by a small number of recent reviews and low recent review volume.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
5.0
average rating
Your overall rating as seen by potential customers
74%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for Ian Robertson & Co Lawyers
No website found
We couldn't locate an active website for this business. A solid web presence is critical for online visibility and lead generation.
More about Ian Robertson & Co Lawyers
Ian Robertson & Co Lawyers is a Christchurch law firm located in Ilam that provides legal services throughout the Canterbury region. The practice is presented as a small, local firm serving clients across the area.
The firm offers general legal services consistent with a boutique lawyers practice in Canterbury. Source material emphasises a hands-on team approach and local coverage across the Canterbury region.
Clients commonly report a professional and responsive experience, noting reasonable fees and helpful communication. Reviews describe attentive service from a caring team that supports clients through stressful matters and values client care and clear responses.
Locally, Ian Robertson & Co is characterised as a small, client-focused legal practice in Ilam serving Christchurch and greater Canterbury. The combination of boutique scale, a caring team and attention to practical client needs is highlighted in customer feedback.
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Health Score
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7.4
Market Rank
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#4
Progress
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62%
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