Hornby Care Physiotherapy

Hornby Care Physiotherapy

Hornby Care Physiotherapy is a general musculoskeletal physiotherapy clinic on Carmen Road in Hornby, Christchurch, with a focus on sports medicine. The clinic specialises in sports physio, sports injuries and golf-related problems, and offers hand therapy and treatments for conditions such as sciatica, frozen shoulder and twisted ankles. The team is locally focused and serves Hornby and nearby suburbs.

64 Carmen Road, Hornby, Christchurch 8042, NZ

Performance snapshot

How does Hornby Care Physiotherapy measure up?

6.1

Reputation Score

Reviews, ratings, response rate, and business listing completeness

9.6

Overall Score

Scored out of 10 across nine marketing areas

7.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Hornby Care Physiotherapy shows a very high digital marketing health score of 9.6 out of 10, indicating strong overall performance. The most notable finding is a solid base with a healthy domain, website and Google listing health, paired with strong Google business presence. Opportunities to improve include responding to reviews and building more reviews to raise trust and ratings.

Google Business Listing

Hornby Care Physiotherapy shows a strong Google Business Listing health, with a score of 8.4 out of 10. The listing already provides a website link, an open-for-business status, a clear listing title, a claimed status, and a phone number. It stands out for description quality and photo count relative to peers, but there is room to push into the top brackets.

Google Maps Ranks

Hornby Care Physiotherapy shows a very high health score in Google Maps, indicating strong local visibility. The top opportunities focus on expanding from a solid borough presence to broader suburb reach and refining the Google Business Listing to push into the top quartile. Notable keyword strengths include phrases tied to Hei Hei and Hornby-Islington, which support local search awareness.

Citations & Social Media

Hornby Care Physiotherapy shows strong overall health, with a very high health score and solid social presence. The most notable findings are outstanding profiles on Facebook and Instagram and an existing LinkedIn listing, indicating strong credibility and reach. Opportunities focus on expanding presence in TikTok, Neighbourly, LinkedIn Company, Yellow Directory and Tiktok Directory to broaden discovery.

Open Hours vs Demand

Hornby Care Physiotherapy's hours align well with local demand overall: 50 weekly hours match peak search times, with no low-demand hours open and a health score of 8.4. Strong alignment includes mid-morning and mid-afternoon slots on Monday-Thursday. There are 15 missed high-demand hours mainly at 6pm on weekdays and Sunday 1pm - these are practical targets for testing extended hours.

Hornby Care Physiotherapy

Hornby Care Physiotherapy shows generally positive customer sentiment, reflected in a 4.3 average Google rating. Reviews repeatedly praise friendly, knowledgeable and accommodating staff, and specific praise for Kevin and the team. A small number of one-star reviews appear alongside limited recent feedback, so sentiment is positive but based on a small sample.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.3

average rating

Your overall rating as seen by potential customers

55%

confidence

Rating reliability based on volume and consistency

Ready to see where you really stand?

Sign up to see your full dashboard with detailed recommendations, competitor tracking, and progress monitoring.

Health Score

How healthy is my marketing?

Sign up to reveal

7.4

Market Rank

How do I stack up locally?

Sign up to reveal

#4

Progress

How much have I done?

Sign up to reveal

62%

  • Prioritised action plan based on your real competitors
  • Instructional walkthroughs for every recommendation
  • Frequent progress reports as your scores improve
  • No credit card required. 7-day free trial.
Start your free trial

Your questions, answered

Everything you need to know about this report and MarketBase.

MarketBase analyses local businesses across New Zealand to help owners understand their competitive position. Your business appears here because it has a public presence online, whether that is a Google Business Profile, website, or social media. We are a New Zealand company built to help local businesses compete more effectively.

Not your business? Find yours here.

Search for your business and get your own free report. No sign-up required.

Can't find your business? We'll build your market on request, at no extra cost.