City Hair Salon
City Hair Salon is a hair salon in Upper Riccarton, Christchurch, offering haircuts and event styling. The salon is known for professional, friendly service and staff who give personalised advice. Customers often note a warm, caring atmosphere and small touches like a complimentary biscuit during visits.
Performance snapshot
How does City Hair Salon measure up?
4.1
Reputation Score
Reviews, ratings, response rate, and business listing completeness
4.1
Overall Score
Scored out of 10 across nine marketing areas
5.8
Visibility Score
Maps presence, website health, SEO, social profiles, and traffic
Online presence
General online visibility
City Hair Salon shows an overall digital marketing health score of 4.1 out of 10, indicating below average performance. The strongest recent signals are a claimed Google listing, a visible open status and a listed phone number, which help customer access. Key opportunities include improving review responses, expanding Google Maps visibility, and refining hours alignment to match peak demand.
Google Business Listing
City Hair Salon shows above-average health on Google Business Listing with a 6.3/10. The listing already provides essential contact details and is claimed, which supports customer trust. The most impactful findings are: a website link and a visible phone number, and an open-for-business status, but there is room to improve the description and add more high-quality photos to strengthen discovery.
Google Maps Ranks
City Hair Salon shows a high overall health score of 7.8, indicating strong visibility in Google Maps searches. The strongest finding is the top 25% local presence in the suburb/borough, with opportunities to push into the top 10% by refining the Google Business Listing. Aggregated map results are steady, suggesting effective but improvable local reach.
Citations & Social Media
City Hair Salon shows strong online presence on Facebook and Fresha, with room for growth on Instagram, TikTok, Neighbourly and Yellow. Overall health score is 4.9/10, indicating moderate presence but potential to improve local visibility and trust across platforms.
Open Hours vs Demand
City Hair Salon's published hours partially match local demand: several mid-morning and lunchtime weekend and Tuesday slots are open during strong demand, but there are notable missed opportunities on Thursday afternoons and Sunday mid-afternoon. Total weekly open hours are 40 with 40 well-aligned peak hours and 31 missed high-demand hours. No low-demand open hours were identified.
City Hair Salon's review sentiment shows generally positive health with an average rating of 4.2. Customers repeatedly praise professional, friendly staff who give personalised advice and create a warm, caring atmosphere with small touches like a complimentary biscuit. A minority of reviewers report serious negative experiences and poor service, which contrasts with the dominant positive themes and warrants attention.
Reputation
Reputation & Ratings
0%
response rate
How often you engage with customer feedback
4.2
average rating
Your overall rating as seen by potential customers
75%
confidence
Rating reliability based on volume and consistency
Website
Website analysis for City Hair Salon
Shared domain detected
Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.
More about City Hair Salon
City Hair Salon is a hair salon located in Upper Riccarton, Christchurch, providing haircuts and event styling to local clients. The salon's offering centres on standard salon services delivered from its Christchurch location.
The salon describes itself as providing haircuts and event styling, with staff who offer personalised advice on suitable styles. Reviews indicate the team handles a range of hair types and helps customers choose flattering cuts when clients are unsure.
Customers commonly report professional, friendly service, mentioning a caring, humorous approach from staff and attentive customer care. Several reviews note helpful guidance during appointments and small hospitality touches such as a complimentary biscuit during visits.
City Hair Salon is distinguished locally by its focus on personalised consultations for haircuts and event styling and by a customer experience that reviewers describe as warm and attentive. Its Upper Riccarton location serves neighbourhood clients seeking practical styling and a relaxed salon environment.
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Health Score
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7.4
Market Rank
How do I stack up locally?
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#4
Progress
How much have I done?
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62%
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