City Hair Salon

City Hair Salon

City Hair Salon is a hair salon in Upper Riccarton, Christchurch, offering haircuts and event styling. The salon is known for professional, friendly service and staff who give personalised advice. Customers often note a warm, caring atmosphere and small touches like a complimentary biscuit during visits.

394Riccarton Road, Upper Riccarton, Christchurch 8041, NZ

Performance snapshot

How does City Hair Salon measure up?

4.1

Reputation Score

Reviews, ratings, response rate, and business listing completeness

4.1

Overall Score

Scored out of 10 across nine marketing areas

5.8

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

City Hair Salon shows an overall digital marketing health score of 4.1 out of 10, indicating below average performance. The strongest recent signals are a claimed Google listing, a visible open status and a listed phone number, which help customer access. Key opportunities include improving review responses, expanding Google Maps visibility, and refining hours alignment to match peak demand.

Google Business Listing

City Hair Salon shows above-average health on Google Business Listing with a 6.3/10. The listing already provides essential contact details and is claimed, which supports customer trust. The most impactful findings are: a website link and a visible phone number, and an open-for-business status, but there is room to improve the description and add more high-quality photos to strengthen discovery.

Google Maps Ranks

City Hair Salon shows a high overall health score of 7.8, indicating strong visibility in Google Maps searches. The strongest finding is the top 25% local presence in the suburb/borough, with opportunities to push into the top 10% by refining the Google Business Listing. Aggregated map results are steady, suggesting effective but improvable local reach.

Citations & Social Media

City Hair Salon shows strong online presence on Facebook and Fresha, with room for growth on Instagram, TikTok, Neighbourly and Yellow. Overall health score is 4.9/10, indicating moderate presence but potential to improve local visibility and trust across platforms.

Open Hours vs Demand

City Hair Salon's published hours partially match local demand: several mid-morning and lunchtime weekend and Tuesday slots are open during strong demand, but there are notable missed opportunities on Thursday afternoons and Sunday mid-afternoon. Total weekly open hours are 40 with 40 well-aligned peak hours and 31 missed high-demand hours. No low-demand open hours were identified.

City Hair Salon

City Hair Salon's review sentiment shows generally positive health with an average rating of 4.2. Customers repeatedly praise professional, friendly staff who give personalised advice and create a warm, caring atmosphere with small touches like a complimentary biscuit. A minority of reviewers report serious negative experiences and poor service, which contrasts with the dominant positive themes and warrants attention.

Reputation

Reputation & Ratings

0%

response rate

How often you engage with customer feedback

4.2

average rating

Your overall rating as seen by potential customers

75%

confidence

Rating reliability based on volume and consistency

Website

Website analysis for City Hair Salon

Shared domain detected

Your current website sits on a shared or free hosting platform. This can limit SEO performance and customer trust. We recommend migrating to a dedicated, branded domain.

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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