Mortgage Group

Mortgage Group

Mortgage Group is a Christchurch-based mortgage broker and financial adviser offering home loan advice across New Zealand. They specialise in options for first-time buyers, 10% deposit and Welcome Home Loan pathways, and access to specialist lenders and all major banks. The business states they can secure low interest rates and offers 90-day pre-approvals to support confident house hunting.

171 Victoria Street, Christchurch Central City, Christchurch 8013, NZ

Performance snapshot

How does Mortgage Group measure up?

5.9

Reputation Score

Reviews, ratings, response rate, and business listing completeness

9.8

Overall Score

Scored out of 10 across nine marketing areas

7.3

Visibility Score

Maps presence, website health, SEO, social profiles, and traffic

Online presence

General online visibility

Mortgage Group shows a very strong digital marketing health with a score of 9.8 out of 10. Overall health suggests the business is well positioned, with strong domain health and a claimed Google Business Listing. The top takeaway is continued strong visibility paired with solid online presence, though there are opportunities to fine-tune local presence and paid traffic.

Google Business Listing

Mortgage Group shows a solid health score but room for improvement in the listing description. The listing already provides a website link, phone number, claimed status, and an open/closed indicator, which helps customers reach and learn about services. The current health score suggests the profile is functional yet not fully optimised for maximum local visibility.

Google Maps Ranks

Mortgage Group shows a high overall Google Maps health score and stable visibility, with strong top rankings for local mortgage broker queries. Key opportunities include expanding presence in the borough's maps results while maintaining aggregate performance that sits at or above the local median.

Citations & Social Media

Mortgage Group's overall health is above average, with a 6.2/10 health score. The business demonstrates strong Instagram and Facebook presence, indicating solid social trust and reach. Key strength lies in existing social profiles that align with branding and ongoing audience interaction. Focused improvements are suggested for other platforms to broaden reach.

Open Hours vs Demand

Mortgage Group currently has an average temporal alignment (health score 4.9/10), but city-level popularity data is not available so specific peak/low hours cannot be determined. Without that data, it is not possible to reliably state which opening hours match high-demand windows or where the business is closed during popular times. Recommend collecting local search and appointment patterns before changing hours.

Mortgage Group

Mortgage Group shows a strong review profile with an average rating of 4.9 across 293 Google reviews, indicating high customer satisfaction. Reviews repeatedly praise clear communication, extensive knowledge, quick turnaround and personalised support for first-home buyers and refinancing. A small number of one-star reviews exist but are not detailed in the snapshot and do not alter the overall positive sentiment.

Reputation

Reputation & Ratings

72%

response rate

How often you engage with customer feedback

4.9

average rating

Your overall rating as seen by potential customers

95%

confidence

Rating reliability based on volume and consistency

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Health Score

How healthy is my marketing?

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7.4

Market Rank

How do I stack up locally?

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#4

Progress

How much have I done?

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62%

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