marketbaseExclusive Marketbase Report
Prepared for

Bay Audiology Riccarton

Audiologist · Upper Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Bay Audiology Riccarton

Audiologist · Upper Riccarton, Christchurch

Where you stand#3of 55 audiology businesses
Overall health9.6/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Bay Audiology Riccarton is a Christchurch hearing clinic at 4-6 Yaldhurst Road in Upper Riccarton. The clinic offers free hearing checks for adults 18+, tailored hearing aid fittings and a test-drive service. Audiologists provide tinnitus support, regular maintenance and battery changes, and the clinic supplies accessories and assists with ACC-funded appointments.

Bay Audiology Riccarton is a hearing clinic located at 4-6 Yaldhurst Road in Upper Riccarton, Christchurch. It provides clinical hearing services to adults and operates from a local clinic address in Riccarton.

The clinic offers free hearing checks for adults aged 18 and over, tailored hearing aid fittings and a test-drive service to help clients assess devices. Its audiologists provide tinnitus support, ongoing care and regular maintenance. The practice also supplies hearing accessories and helps arrange ACC-funded appointments.

Customer feedback commonly notes friendly, professional and efficient staff. Reviews mention helpful, knowledgeable audiologists who explain options without pressure and provide quick, organised appointments. Clients describe routine checks, hearing-aid servicing and battery changes as straightforward and well managed by the Riccarton team.

Bay Audiology Riccarton presents a local, clinic-based option for hearing assessment and device support in Christchurch. The combination of free adult hearing checks, device trials, tinnitus support and practical services such as batteries and ACC assistance outlines the clinic's range of everyday audiology services for Riccarton and surrounding suburbs.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Bay Audiology Riccarton shows solid overall health with room to improve. The listing already has a clear title, verified claim, a visible phone number, website link and open status, which supports easy customer contact and credibility. The most important opportunities lie in enhancing the listing description and continuing to showcase photos.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
6.5Good
9:41
Tiles © Esri
2
Bay Audiology Riccarton✓✓
4.6 ★★★★★ (28)
Audiologist · Upper Riccarton3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Bay Audiology Riccarton, located at 4-6 Yaldhurst Road, is Christchurch's trusted clinic for comprehensive hearing care. We offer free hearing checks for adults 18+, tailored hearing aid fittings, and a test drive service to ensure the right device. Our audiologists provide tinnitus support, regular maintenance, battery changes, and ongoing care. We also supply accessories and help with ACC-funded appointments. Book with our Riccarton team today and take the first step toward better hearing.

1
Google listingChristchurch audiology · 55 businesses
You are #20 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Bay Audiology Riccarton shows very high overall health on Google reviews, with a health score of 9.3 out of 10. The most notable findings are a strong Google Business Rating Confidence, solid star rating, and a good review response rate, indicating positive engagement and trust. The clinic also has a solid total review count, reflecting consistent patient feedback.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 2
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
5.4Room to grow
9:41
Bay Audiology Riccarton
OverviewReviewsPhotosAbout
4.6★★★★★28 reviews
5
4
3
2
12
friendly staff 12hearing aids 4people 3efficient staff 2
1How far your rating and your review count together can be trusted
A
Amber S.★★★★★ · a month ago

Professional and friendly

Response from the owner3

Thank you for your review, Amber. We're delighted to hear you found our Riccarton team professional and friendly. We appreciate your kind feedback and thank you for choosing Bay Audiology.

F
Frank L.★★ · 5 months ago

It would be an advantage for customers if the website mentioned that the Riccarton branch is closed between 1230 and 1.15 pm for lunch break, as it was today, Friday 23 January 2026.

Response from the owner

Hi Frank, thank you for your feedback. We sincerely apologize for the inconvenience caused by our lunch break hours not being clearly stated on our website. We appreciate you bringing this to our atte...

Google reviewsChristchurch audiology · 55 businesses
You are #26 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

Bay Audiology Riccarton shows a very high overall health score for Google Maps search visibility, indicating strong performance across maps queries. The top achievements include borough-level visibility in the top 10% and leading rankings for multiple audiology and hearing aid keywords in diverse suburbs, especially Avonhead, Riccarton, Sockburn, Upper Riccarton, and Yaldhurst.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
7.8Good
9:41
1234Tiles © Esri
1Top three for "hearing assistance earphone store" in 10 suburbs, seen in 33
1
Bay Audiology Riccarton✓4.6 ★ (28) · Audiologist
2
Ear Health Riccarton4.8 ★ (177) · Audiologist
3
Hearing True4.2 ★ (6) · Audiologist
4
Westfield Riccarton4.3 ★ (12,232) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #13 for map positions
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Bay Audiology Riccarton shows a healthy online presence with a 7.9/10 health score. The strongest achievement is an outstanding Facebook profile, supported by a high trust score, and an accurate Neighbourly listing. Opportunities lie mainly in expanding social reach and directory visibility, including Instagram, TikTok, GrabOne, TikTok Directory and LinkedIn Company profiles.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/bay-audiology-riccarton) found via: Google search results.
  • ✓
    Yelp ListingWe can see your Yelp Listing listing (https://yelp.com/bay-audiology-riccarton-christchurch) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
7.2Good
9:41
Gbay audiology riccarton upper riccarton
AllImagesMapsNews
FacebookBayAudiologyBay Audiology Riccarton | Facebook✓
Yelpbay-audiology-riccarton-christchurchBay Audiology Riccarton | Yelp✓
Neighbourlybay-audiology-riccartonBay Audiology Riccarton | Neighbourly✓
Healthpointupper-riccarton-medical-centreBay Audiology Riccarton | Healthpoint
Signia Stockistear-healthFound through search, not linked from anything you own
Healthpagesaudiologists-bay-audiology-canterburyFound through search, not linked from anything you own
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #16 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokYelpNeighbourlyHealthpointYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
8 checks on your Facebook page. You're seeing 5 of them.
9.4Strong
9:41
facebook
Bay Audiology✓
5.6K followers ✓
Inspiring New Zealanders to Rediscover the Joy of Hearing.1
FollowMessage
🌐 bayaudiology.co.nz✓
☎ +64 800 700 851
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #4 for your Facebook page
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Bay Audiology Riccarton shows a solid on-page health score of 8.3 out of 10, indicating strong technical foundations. Key findings include a relevant meta description and title tag, a valid favicon, and adequate page content, with a fast page size under 256KB. The most important improvement areas are page load time, SEO-friendly URL structure, and fine-tuning meta tags for even better relevance.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Meta descriptionThe length of your search summary is close enough now that most people see all of it, so the gain left is in the words: one concrete reason to ring you beats another description of what you do.
  • 3
    The shape of your link profileYour links are spread across a fair range of sites for a profile this size, and the mix of link types looks ordinary.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠bayaudiology.co.nz✓
✓Favicon
✓Page file size
1On-page score
2Meta description
3The shape of your link profile
Your websiteChristchurch audiology · 55 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Bay Audiology Riccarton shows a very strong health score for website traffic, indicating stable visits and solid keyword visibility. The main opportunities lie in paid traffic and continued improvement of organic value, with paid and organic efforts already delivering strong performance.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Top opportunity

  • 1
    Monthly ad visitsYou are getting more visitors from paid search than most businesses advertising here, so ads are a substantial channel for you.
6 checks on your search and traffic. You're seeing 4 of them.
10.0Strong
9:41
Gaudiologist upper riccarton
AllMapsImagesShopping
www.earhealth.co.nzUpper Riccarton, Christchurch
www.bayaudiology.co.nzBay Audiology Riccarton: Hearing Aids and Care

Connect with us at 0800 700 851 to schedule your appointment. Bay Audiology hearing aids in Upper Riccarton, Christchurch. Read more

✓
www.signia.netEar Health, Christchurch - Hearing Specialist
✓✓About 66,335 visits a month from search, across 10,693 searches
Google search and trafficChristchurch audiology · 55 businesses
You are #1 for Google search and traffic
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Bay Audiology Riccarton's opening hours partially match local demand. Weekday mid-morning and midday slots are well aligned-Tuesday 10-11am and Tuesday 11am, plus Wednesday 11am-12pm and Thursday 12pm-cover key search peaks. The clinic is closed during several popular weekend hours, especially Saturday 11am-2pm and Sunday 11am, representing missed bookings. No low-demand open hours were flagged.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
9:41
Bay Audiology Riccarton
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Popular times Monday · Upper Riccarton
7a8a9a10a11a12p1p2p3p4p
When people in Upper Riccarton look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 17 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic1 opportunity

08Opening hours1 opportunity

Where you'd stand#3of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #3 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 55 audiology businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for